• Resolved Sophie

    (@soffan78)


    Hi,
    I am looking for help, my webpage calos.se is blocked and on the inside the plugin wooCommerce did not work with it’s menue. I had to make an on but the connection tot he store is wrong than so I get problems when I will sell products.

    Please help me to unlock the blocked page
    please help me to get a function menue

    Thank you in advance

    Best regards

    Sophie

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hey Sophie,

    I don’t fully understand the issue here – would you mind elaborating in a bit more detail? I had a look at the link you sent through, but the website does seem to be working. If you can send screenshots of the problem, that’ll help a great deal.

    Thanks!

    Thread Starter Sophie

    (@soffan78)

    Hi 🙂
    Yes sure I will try to be more specifik, sorry :-). If you go to calos.se/wp-admin it said, “blocked”, but 10 minutes ago I could suddenly enter-however now it is doing the samt at calos.se/wp-admin it is now agin suddenly blocked.

    I am very concerned about this because I want to put products inside and sell to the market.

    Inside there is also a problem. At the menu there is not a complete store behind. If the customer wants to bye, there is no basket!

    Thank you in advance

    Sophie

    Plugin Support D Smith a11n

    (@dsmithweb)

    Automattic Happiness Engineer

    Hi Sophie!

    That “blocking” sounds like a third-party security plugin; I would recommend checking your list of plugins and seeing if you can disable (or adjust the settings) on whatever’s blocking you.

    re: the absence of a shopping cart, have you added the shortcode a page for it, as described here? https://docs.woocommerce.com/document/woocommerce-pages/

    Thread Starter Sophie

    (@soffan78)

    Hi agin 🙂

    Yes, thank you but I can’t check the list because I can’t enter. I just talked to the chat on one but they say that I have to search for the solution on wordpress.

    So summery I can’t get in and make any changes at all, totally blocked (sad).

    Luminus Alabi a11n

    (@luminus)

    Automattic Happiness Engineer

    Hey Sophie,

    You may need to access the site via FTP and disable all your plugins. Once you’re able to access your WP-Admin again, you can enable the plugins one by one until you encounter the issue again.

    Here’s a guide that walks you through what you need to do – http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/

    Thread Starter Sophie

    (@soffan78)

    thank you all very much for your support, I am so greatful, many thank’s.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘blocked site’ is closed to new replies.