Plugin Support
RK a11n
(@riaanknoetze)
Hey Sophie,
I don’t fully understand the issue here – would you mind elaborating in a bit more detail? I had a look at the link you sent through, but the website does seem to be working. If you can send screenshots of the problem, that’ll help a great deal.
Thanks!
Thread Starter
Sophie
(@soffan78)
Hi 🙂
Yes sure I will try to be more specifik, sorry :-). If you go to calos.se/wp-admin it said, “blocked”, but 10 minutes ago I could suddenly enter-however now it is doing the samt at calos.se/wp-admin it is now agin suddenly blocked.
I am very concerned about this because I want to put products inside and sell to the market.
Inside there is also a problem. At the menu there is not a complete store behind. If the customer wants to bye, there is no basket!
Thank you in advance
Sophie
Hi Sophie!
That “blocking” sounds like a third-party security plugin; I would recommend checking your list of plugins and seeing if you can disable (or adjust the settings) on whatever’s blocking you.
re: the absence of a shopping cart, have you added the shortcode a page for it, as described here? https://docs.woocommerce.com/document/woocommerce-pages/
Thread Starter
Sophie
(@soffan78)
Hi agin 🙂
Yes, thank you but I can’t check the list because I can’t enter. I just talked to the chat on one but they say that I have to search for the solution on wordpress.
So summery I can’t get in and make any changes at all, totally blocked (sad).
Hey Sophie,
You may need to access the site via FTP and disable all your plugins. Once you’re able to access your WP-Admin again, you can enable the plugins one by one until you encounter the issue again.
Here’s a guide that walks you through what you need to do – http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Thread Starter
Sophie
(@soffan78)
thank you all very much for your support, I am so greatful, many thank’s.
