• Resolved minutepapillon

    (@minutepapillon)


    Hi,

    Newsletter is blocked on the “Sending in progress” step.

    I use a SMTP plugin. I successfully sent test emails with both Newsletter and the SMTP plugin.

    No matter how long I wait, no email is sent.

    Any advice ?

    Thanks,
    Nicolas

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Stefano Lissa

    (@satollo)

    Hi, it is blocked on 0 over X emails to send or is there a minimum of progress? Could you check the System panel for warnings?

    Thread Starter minutepapillon

    (@minutepapillon)

    Hi, Stefano, and thank you for your answer.

    Well, it was blocked on 0 over X emails. And just checked a minute ago. The Newsletter page says that the 3 emails where sent ( 2 hours before I started this post which does not make no sens … wait, it makes sens with what follows …).

    Moreover, no email has been received.

    No warning whatsoever.

    I am tying now with another one. It is also blocked.
    But … !!! … if I go to the NewletterS page, it is displayed as 100% done.
    Back to the single newsletter page it appears as blocked. (even after F5).

    Ak ! I have received an email on an non Yahoo address … all the emails sent to Yahoo addresses were not delivered.

    So, 2 problems now. Sorry.

    … well, I admit that providing support in the tough area of newsletters and mail delivery must be mentally straining …
    So, a double thank you !

    Plugin Author Stefano Lissa

    (@satollo)

    Hi, the progress indicator is not updated continuously, so a page refresh is required to see new values. If, in the list, the indicator is reporting 100% it means the emails have been sent. Sent does not means delivered, they can blocked on one of the many steps from your blog to the destination mailbox.

    If you want to go deeper on the tech details, this is an article I wrote some time ago: https://www.satollo.net/how-email-delivery-works-in-wordpress-and-why-it-can-fail.

    I suggest starting with some tests from the System/delivery panels and possibly using an SMTP (maybe your hosting provider is providing even mailboxes for your domain and so an SMTP to send emails from your site).

    Thread Starter minutepapillon

    (@minutepapillon)

    Thank you Stefano !

Viewing 4 replies - 1 through 4 (of 4 total)
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