• If it’s set to intervene before payment, it can submit transactions for $0 and the order will go through and look just like any other order. I shipped 4 orders totaling ~$900 without payment. I was able to recover about $500 from honest customers but I’m out the other $400. WooCommerce tech support confirmed this behavior and there’s nothing you can do except go back to your customers and ask for payment. I had it set to block before payment because I had someone running stolen cc’s every few minutes to see if one would hit. The genuine transactions that were submitted for $0 were marked as low risk by FraudLabs and didn’t require manual approval. It seems it’s just a bug with the interaction with WooPayments. I disabled it a few weeks ago and I haven’t had a problem since.

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