Title: Blocked Last modified: August 22, 2016 --- # Blocked * Resolved [lvladskillz](https://wordpress.org/support/users/lvladskillz/) * (@lvladskillz) * [11 years, 5 months ago](https://wordpress.org/support/topic/blocked-8/) * Hi, * I have just downloaded this plugin. When people sign up, confirm via email they create an account successfully. When they login and press enter they get a white page with ‘blocked’ in the top left corner. I cannot find any permissions settings to change this error. * [https://wordpress.org/plugins/profile-builder/](https://wordpress.org/plugins/profile-builder/) Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [adispiac](https://wordpress.org/support/users/adispiac/) * (@adispiac) * [11 years, 5 months ago](https://wordpress.org/support/topic/blocked-8/#post-5742534) * Hi, this doesn’t sound like something Profile Builder would generate. * Can you try to deactivate the other plugins one by one and see if the issue persists? It sounds like a plugin conflict. * Thread Starter [lvladskillz](https://wordpress.org/support/users/lvladskillz/) * (@lvladskillz) * [11 years, 5 months ago](https://wordpress.org/support/topic/blocked-8/#post-5742623) * I have tried the plugins like you said and find no joy. Is there any specific plugins you have come across in the past that cause this? I suspect I am not the only one. * Plugin Author [adispiac](https://wordpress.org/support/users/adispiac/) * (@adispiac) * [11 years, 5 months ago](https://wordpress.org/support/topic/blocked-8/#post-5742637) * Actually you’re the first to report this issue. * I would like to investigate further. So you disabled all the other plugins except for Profile Builder and the issue persists? * Could you send a link to your website via [this form](http://www.cozmoslabs.com/support/open-ticket/) so we can have a closer look at it? * Thanks, * Thread Starter [lvladskillz](https://wordpress.org/support/users/lvladskillz/) * (@lvladskillz) * [11 years, 5 months ago](https://wordpress.org/support/topic/blocked-8/#post-5742638) * the website is [http://www.roadrunnermarketing.co.uk/](http://www.roadrunnermarketing.co.uk/) but I cannot really afford to disable everything on my site BUT I have youe plugin for [http://totk.co.uk/](http://totk.co.uk/) and I am finding the same problem. I can give you a list of plugins I have active if that helps? * Plugin Author [adispiac](https://wordpress.org/support/users/adispiac/) * (@adispiac) * [11 years, 5 months ago](https://wordpress.org/support/topic/blocked-8/#post-5742643) * It might. Send them over. * Plugin Author [adispiac](https://wordpress.org/support/users/adispiac/) * (@adispiac) * [11 years, 5 months ago](https://wordpress.org/support/topic/blocked-8/#post-5742645) * I had a look at [http://totk.co.uk/](http://totk.co.uk/) and Profile Builder doesn’t seem to be active there, so if the issue persists on this site as well, it’s most probably generated by a different plugin. * Thread Starter [lvladskillz](https://wordpress.org/support/users/lvladskillz/) * (@lvladskillz) * [11 years, 5 months ago](https://wordpress.org/support/topic/blocked-8/#post-5742647) * Sorry I disabled it from Top of the Kop.. OK so they don’t share any plugins that are both active so I doubt it has anything to do with the plugins. I have another site I own called groomyourbeard.com which has it and they both share all-in-one-seo and jetpack plugins * Plugin Author [adispiac](https://wordpress.org/support/users/adispiac/) * (@adispiac) * [11 years, 5 months ago](https://wordpress.org/support/topic/blocked-8/#post-5742722) * Hi, * I’ve looked into both sites. I assume they are probably on the same server/hosting. * What’s happening is that it does not allow Profile Builder front-end login to access the /wp-login.php, therefor users are unable to login. * That’s why you see the “Blocked” message. It’s not from PB, these words don’t exist in our plugin. * This has something to do with your servers access/security rules. You can find out more about these limitations [here](http://codex.wordpress.org/Brute_Force_Attacks). * Thread Starter [lvladskillz](https://wordpress.org/support/users/lvladskillz/) * (@lvladskillz) * [11 years, 5 months ago](https://wordpress.org/support/topic/blocked-8/#post-5742736) * good news I know have access BUT it is giving the subscribers access to my dashboard? I only want them to be logged in so they can create a business directory entry nothing more. * Plugin Author [adispiac](https://wordpress.org/support/users/adispiac/) * (@adispiac) * [11 years, 5 months ago](https://wordpress.org/support/topic/blocked-8/#post-5742738) * Glad it works now! * You can use the “redirect” parameter in the [wppb-login] shortcode like in this [example](http://www.cozmoslabs.com/docs/profile-builder-2/shortcodes/#Redirect_Users_after_Login) to redirect your users after they login to a certain page. * For not allowing your users to access any of the default WP page requests (Login, Register, Edit Profile, Lost Pass) and redirect them to the front-end ones you should look into the [Custom Redirects](http://www.cozmoslabs.com/docs/profile-builder-2/shortcodes/#Redirect_Users_after_Login) module from PRO. * [Steven](https://wordpress.org/support/users/stgoos/) * (@stgoos) * [10 years, 8 months ago](https://wordpress.org/support/topic/blocked-8/#post-5742954) * Having the same issue as Ivladskillz. * Already disabled all other plugins but unfortunately no change. * [@adispiac](https://wordpress.org/support/users/adispiac/) you mentioned a possible issue with the servers access/security rules… what are you thinking of? Because when I disable the Profile Builder plugin I don’t have an issue at all login on to the website… * [Teodor Cosofret](https://wordpress.org/support/users/teodor-cosofret/) * (@teodor-cosofret) * [10 years, 8 months ago](https://wordpress.org/support/topic/blocked-8/#post-5742955) * Hi, * Could you please contact your hosting and ask them if they have a firewall restriction set on your website? * What’s happening is that it does not allow Profile Builder front-end login to access the /wp-login.php, therefor users are unable to login. * That’s why you see the “Blocked” message. It’s not from PB, these words don’t exist in our plugin. * This has something to do with your servers access/security rules. You can find out more about these limitations [here](http://codex.wordpress.org/Brute_Force_Attacks). * Best regards, Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Blocked’ is closed to new replies. * ![](https://ps.w.org/profile-builder/assets/icon-256x256.png?rev=2961144) * [User Profile Builder - Beautiful User Registration Forms, User Profiles & User Role Editor](https://wordpress.org/plugins/profile-builder/) * [Frequently Asked Questions](https://wordpress.org/plugins/profile-builder/#faq) * [Support Threads](https://wordpress.org/support/plugin/profile-builder/) * [Active Topics](https://wordpress.org/support/plugin/profile-builder/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/profile-builder/unresolved/) * [Reviews](https://wordpress.org/support/plugin/profile-builder/reviews/) * 12 replies * 4 participants * Last reply from: [Teodor Cosofret](https://wordpress.org/support/users/teodor-cosofret/) * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/blocked-8/#post-5742955) * Status: resolved