Title: Blocked
Last modified: September 26, 2018

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# Blocked

 *  Resolved [orange8](https://wordpress.org/support/users/orange8/)
 * (@orange8)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/blocked-10/)
 * HI,
    I have just installed and copied the API but your plugin is being blocked
   by mailchimp. This is what they said…
 * It looks like our automated abuse prevention system is blocking MailChimp for
   WordPress’s IP address, as too many problematic calls have been made by them.
   So your next step is to reach out to them, and find out what steps they’re taking
   to get past that, such as changing their IP address, or improving their reputation.
 * Any solutions?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/blocked-10/#post-10727544)
 * Hello,
 * Please note that this block is not for our plugin but the server on which your
   website is hosted. This is common with shared hosting where if one person abuses
   MailChimp’s resources then they block the IP address which affects all websites
   on that server. I would suggest changing your web host or asking them to move
   your website to another server.
 * Also, can you please go to the “MailChimp for WP > Others” page and share with
   us the errors listed there?
 *  Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/blocked-10/#post-10743888)
 * Hello,
 * There have been no replies to this topic, so I’m marking this as resolved. Please
   do let us know if you’re still experiencing an issue.
 *  [packofpaws](https://wordpress.org/support/users/packofpaws/)
 * (@packofpaws)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/blocked-10/#post-10774347)
 * Having the same issue. Mailchimp stated:
 * Thank you for providing those further details and that new reference number.
 * We took a look more specifically into that reference number and we’re seeing 
   that what is causing that block is that there are some SQL injection attempts
   being made on that IP address.
    Here is an article online that talks about this
   further: [https://www.w3schools.com/sql/sql_injection.asp](https://www.w3schools.com/sql/sql_injection.asp)
 * One thing I wanted to let you know about this off the bat, the Mailchimp for 
   WordPress plugin is created by a company called “ibericode” which is on that 
   page you sent through, unfortunately since Mailchimp didn’t create that, our 
   knowledge is a bit limited around that integration. It may be that the integration
   is what is making those SQL injection attempts or it could be another integration
   that is being used as well.
 * Unfortunately this is where our knowledge is limited since this is occurring 
   outside of Mailchimp but what we recommend is that the hosting provider for the
   IP address may be able to monitor the IP activity to narrow down where that’s
   coming from and potentially looking into those integrations to see what may be
   doing those SQL injection attempts.
 * I hope that helps to move forward with some actionable steps, certainly if you
   have any questions or would like to discuss anything further, please feel free
   to reach out in this email and I’m happy to discuss.
 *  Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/blocked-10/#post-10774427)
 * Hey [@packofpaws](https://wordpress.org/support/users/packofpaws/),
 * In future, we would request you to create a new post instead of replying to a
   post created by another user. While issues may appear the same, the reasons are
   different.
 * The reason provided by MailChimp means that either your website or some other
   website hosted on the same server as yours had some suspicious activity due to
   which the IP address was blocked. The only way to resolve this would either move
   to another server or change your hosting.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Blocked’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-wp/assets/icon-256x256.png?rev=1224577)
 * [MC4WP: Mailchimp for WordPress](https://wordpress.org/plugins/mailchimp-for-wp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-wp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-wp/)
 * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-wp/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/blocked-10/#post-10774427)
 * Status: resolved