Block quote display – odd artefact

  • Resolved gracemusic1

    (@gracemusic1)


    3 months, 2 weeks ago

    This post’s designated linked page for help is an event created in The Events Calendar.

    You can see, located right under the photo, that block quote tags produce an isolated single quotation mark on two lines, each above and below the quoted text. These are not entered in the HTML and are very odd looking.

    Compare with the same code elsewhere on the same WordPress site (in a News post) which does not display this odd artefact, but reproduces as expected at https://markisaacs.com/saxophone-sonata-world-premiere-extemporisations/

    Please kindly analyse, and if indeed a bug, hopefully it will be fixed in an ensuing update.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support tristan083

    (@tristan083)

    3 months, 2 weeks ago

    Hi @gracemusic1 ,

    Thank you for reaching out.

    I suspect there’s a conflict that’s causing the issue here. It would be good to test for conflicts. Could you follow the following steps?

    1. Deactivate all other plugins except for The Events Calendar Plugins.
    2. Switching to the Default theme (preferably the twenty-twenty-one theme).

    Please read the Testing for Conflicts Article before doing anything. 
    To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website

    Thread Starter gracemusic1

    (@gracemusic1)

    3 months, 2 weeks ago

    Sorry, I’m a bit loathe to carry out those experiments. It’s all a bit above my paygrade. Unless, there’s a solution offered without that, I’ll have to live with it.

    Plugin Support tristan083

    (@tristan083)

    3 months, 2 weeks ago

    Hi @gracemusic1 ,

    Thank you for your message.

    I understand the conflict testing is quite a process. — Based on my testing, even the default WordPress theme (i.e. twenty-twenty-one) is adding the quote marks or symbols on block quotes for regular posts or pages. Thus, I suspect a third-party plugin or the theme itself is responsible for removing the quote marks but it is unable to remove them for event post types because they’re custom post types that the plugin or the theme may not have a knowledge of.

    I hope that makes sense. Please feel free to let me know how you go or if you have further questions/concerns.

    Thread Starter gracemusic1

    (@gracemusic1)

    3 months, 2 weeks ago

    Thanks for investigating further. I think I understand: the quote marks are the default but are removed in some instances like my News post https://markisaacs.com/saxophone-sonata-world-premiere-extemporisations/. It doesn’t seem this will happen with event posts in TEC.

    Plugin Support tristan083

    (@tristan083)

    3 months, 2 weeks ago

    That’s correct, @gracemusic1 .

    Plugin Support Darian

    (@d0153)

    3 months, 2 weeks ago

    Hi there,

    It seems like it has been some time since we received a response from you, therefore, I will consider this matter as resolved. If you require any further assistance, please do not hesitate to start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
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