Title: block headers will not open
Last modified: August 21, 2016

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# block headers will not open

 *  Resolved [Mattj1979](https://wordpress.org/support/users/mattj1979/)
 * (@mattj1979)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/block-headers-will-not-open/)
 * When Clicking on the block headers they will not open. I have disabled all plugins
   to see if that would fix it but no luck. What could be causing these blocks to
   not open when clicked?
 * Thanks!
 * [http://wordpress.org/plugins/erident-custom-login-and-dashboard/](http://wordpress.org/plugins/erident-custom-login-and-dashboard/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Contributor [Libin](https://wordpress.org/support/users/libinvbabu/)
 * (@libinvbabu)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/block-headers-will-not-open/#post-4435293)
 * Hey,
 * Are you using the latest version of plugin(2.0.1)? This might be a problem when
   jQuery is not loaded. Can you check the settings page on any other browser.?
 *  Thread Starter [Mattj1979](https://wordpress.org/support/users/mattj1979/)
 * (@mattj1979)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/block-headers-will-not-open/#post-4435316)
 * Hey,
 * Thanks for your reply.
 * Yes im using 2.0.1, I have checked in Chrome,Safari, and Firefox. But still no
   luck.
    I have other websites that are running the same version and they seem 
   to work fine.
 * Any other suggestions?
 * Thanks!
 *  Plugin Contributor [Libin](https://wordpress.org/support/users/libinvbabu/)
 * (@libinvbabu)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/block-headers-will-not-open/#post-4435317)
 * Open the settings page on Chrome. Try to click on any block. Then right click
   anywhere on the page and take “Inspect Element”. On that, click on the last tab“
   Console” and let me know if there is any errors shown on that tab.
 *  Thread Starter [Mattj1979](https://wordpress.org/support/users/mattj1979/)
 * (@mattj1979)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/block-headers-will-not-open/#post-4435318)
 * Hey,
 * Below is the error in the console.
    Thanks!
 * Uncaught TypeError: Object [object Object] has no method ‘zoomBox’ zoombox.js?
   ver=3.8:1525
    event.returnValue is deprecated. Please use the standard event.
   preventDefault() instead.
 *  Plugin Contributor [Libin](https://wordpress.org/support/users/libinvbabu/)
 * (@libinvbabu)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/block-headers-will-not-open/#post-4435321)
 * Ok. So the error is happening with the zoombox.js file. Did you installed any
   ZoomBox plugin? Or is your theme using ZoomBox?
    If yes, try to disable that 
   plugin. To check if this is happening from your current theme, switch to any 
   default wordpress theme.
 *  Thread Starter [Mattj1979](https://wordpress.org/support/users/mattj1979/)
 * (@mattj1979)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/block-headers-will-not-open/#post-4435324)
 * Zoombox does not sound familiar, Ill do a little bit of research and see what
   I can find.
 * Thanks!
 *  Thread Starter [Mattj1979](https://wordpress.org/support/users/mattj1979/)
 * (@mattj1979)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/block-headers-will-not-open/#post-4435338)
 * Looks like it a problem with DZS video gallery.
 * [http://codecanyon.net/item/video-gallery-wordpress-plugin-w-youtube-vimeo-/157782](http://codecanyon.net/item/video-gallery-wordpress-plugin-w-youtube-vimeo-/157782)
 * Ive contacted the develoer for assistance.
 * Thanks for your help!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘block headers will not open’ is closed to new replies.

 * ![](https://ps.w.org/erident-custom-login-and-dashboard/assets/icon-256x256.png?
   rev=1015861)
 * [Erident Custom Login and Dashboard](https://wordpress.org/plugins/erident-custom-login-and-dashboard/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/erident-custom-login-and-dashboard/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/erident-custom-login-and-dashboard/)
 * [Active Topics](https://wordpress.org/support/plugin/erident-custom-login-and-dashboard/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/erident-custom-login-and-dashboard/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/erident-custom-login-and-dashboard/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [Mattj1979](https://wordpress.org/support/users/mattj1979/)
 * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/block-headers-will-not-open/#post-4435338)
 * Status: resolved