Support » Fixing WordPress » Block editor and classic editor not working in IE

  • earrame

    (@earrame)


    I have a website that is using a child theme of the twentythirteen theme and when we upgraded to 5.0 the block editor doesn’t display correctly in IE. I tried to install the classic editor plugin but in IE the editor window is blank. It works fine in Chrome and FF. Has anyone experienced this and is there a way to fix it? I tried deactivating all plugins and changing themes and that didn’t have any effect.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Which version of IE are you using?

    And, do you have the same problem in Microsoft’s Edge browser? (it’s their successor to IE) https://www.microsoft.com/en-us/windows/microsoft-edge

    earrame

    (@earrame)

    The problem with the block editor seems to be with the Advanced Panels that are covering up the block area. As long as I uncheck them the blocks are all visible.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Ok, but we’d still love answers to the questions above.

    earrame

    (@earrame)

    Thanks for the reply. I am not sure what version my client is using but I tested it in IE 11 and I was able to replicate the issue. I just tested in Edge and it looks ok with the block editor and the classic editor. It has been so long since I have used microsoft products that I didn’t think to look at edge. I will recommend that they upgrade.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Excellent, IE was discontinued 2 years ago, so it’s definitely time for them to upgrade to Edge or switch to Firefox or Chrome. 🙂

    Hey James,
    I am also having issues with my wordpress site being viewed in IE. I did not realize IE was discontinued. Do you recommend anything such as a ‘best viewed by statement,’ a supported browser link or other measure to avoid weird website viewing? Are there any workarounds for common IE shortcomings? [see https://wordpress.org/support/topic/problems-with-images-in-explorer-only/
    ]

Viewing 6 replies - 1 through 6 (of 6 total)
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