• Resolved dashorion

    (@dashorion)


    Hi everyone,

    I am busy setting up tag firing exceptions for GA4 tag as described on https://gtm4wp.com/how-to-articles/how-to-exclude-admin-users-from-being-tracked .

    My gtag environment is working fine with enhanced ecommerce tracking as explained here: https://gtm4wp.com/how-to-articles/how-to-setup-enhanced-ecommerce-tracking-google-analytics-4-ga4-version

    The problem is the following:
    – Data Layer variable ‘ visitorType ‘ is showing up nicely in GTAG manager preview after I turned on the ‘ Logged in user role ‘ in the Google tag manager plugin to be included in the datalayer.
    – ‘block administrative users’ Trigger in google gtag manager to trigger when visitorType variable = administrator is workign fine
    – Adding the ‘block administrative users’ trigger as a firing exception to my GA4 configuration tag (all pages) is working fine: when i’m logged in as administrator, the tag isn’t fired!

    The problem is the custom GA4 ecommerce event tag that has been set up like https://gtm4wp.com/how-to-articles/how-to-setup-enhanced-ecommerce-tracking-google-analytics-4-ga4-version still fires when adding the ‘block administrative users’ trigger as an exception.

    What happens:
    – I can see in GTAG manager preview that on product pages the ‘Block administrative users’ trigger works.
    – However – for some reason I don’t understand – there’s also a blocking trigger showing ‘ view_item equals gtm.js ‘ is false.
    – the blocking trigger ‘view_item equals gtm.js’ is false and the ‘block administrative users’ trigger is true, resulting in the total blocking trigger being false.
    – therefore, the custom ‘ecommerce events GA4’ is fired while it shouldn’t be.

    You can see the GTAG managerpreview output over here https://i.postimg.cc/1zrdyKXG/Screenshot-104.jpg

    Do you have any idea why this is happening? I’m struggling with it for hours and did extensive search, but I just can’t find out what’s happening!

    Thanks for all your great work and the really nice plugin!

    When I add the

    • This topic was modified 2 years, 5 months ago by dashorion.
    • This topic was modified 2 years, 5 months ago by dashorion.
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