Title: Block a City Last modified: March 16, 2022 --- # Block a City * Resolved [pasqualerose](https://wordpress.org/support/users/pasqualerose/) * (@pasqualerose) * [4 years ago](https://wordpress.org/support/topic/block-a-city/) * Is it possible to block a city? * There is a woman in Carrollton, Ohio who constantly signs up for my emails with different email addresses. She makes up these crazy email addresses and subscribes to my blog. She used to give her name, Rene Jackson, but no longer does because I caught onto her. But since she always subscribes with crazy email addresses and from Carrollton, Ohio I know it’s her and I unsubscribe her. But this is a pain. Is it possible to block a town instead of blocking a country. * She is literally signed up for my blog over 100 times and going on 200. Obviously she has some severe mental problems. * I have contacted MailChimp several times about her to see if they can block her via an IP address or something, but they say they are powerless to stop her. I not sure I believe them. But oh well. * Thanks, * Pat * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fblock-a-city%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Support [wfpeter](https://wordpress.org/support/users/wfpeter/) * (@wfpeter) * [4 years ago](https://wordpress.org/support/topic/block-a-city/#post-15468247) * Hi [@pasqualerose](https://wordpress.org/support/users/pasqualerose/), thanks for reaching out to us. * As I expect the user you’re having trouble with doesn’t have a fixed IP, it’ll be difficult to exclude them without also blocking an entire ISP’s IP range, or other users by mistake. As you can see here, city blocking accuracy can be quite difficult to offer as a reliable feature: [https://www.maxmind.com/en/geoip2-city-accuracy-comparison?country=&resolution=city&cellular=all](https://www.maxmind.com/en/geoip2-city-accuracy-comparison?country=&resolution=city&cellular=all) * Your best bet would be to see if you can identify past site visits in your ** Live Traffic** page that correspond to IPs on their spam subscription form submissions. Expand the entry using the “eye” icon and see if you can find unique characteristics like a Hostname, Browser User Agent or Referrer that they always seem to use but are not common across other site visits you’re seeing. This can then be enterd into the **Wordfence > Blocking > Custom Pattern** section. * Thanks, * Peter. * Thread Starter [pasqualerose](https://wordpress.org/support/users/pasqualerose/) * (@pasqualerose) * [4 years ago](https://wordpress.org/support/topic/block-a-city/#post-15468374) * Hi Peter. I will take a look at that option. I really do want to find something that will stop her. It gets annoying. * Thanks! * Pat * Plugin Support [wfpeter](https://wordpress.org/support/users/wfpeter/) * (@wfpeter) * [4 years ago](https://wordpress.org/support/topic/block-a-city/#post-15469088) * Thanks [@pasqualerose](https://wordpress.org/support/users/pasqualerose/), it may also be possible to determine an IP range they always fall between that might not be too exclusionary to other site visitors. Their ISP may only offer services in a specific area, for example. You can add a custom message in **Wordfence > All Options > Brute Force Protection > Custom text shown on block pages** as a catch-all to prompt any legitimate visitors who get caught by this in future to contact you. * It may be a measure that’s only required for a number of months until they decide it’s not worth trying. If you have any further Wordfence questions in future by all means start a new topic and we’ll be glad to help out any time. * Thanks, * Peter. * Thread Starter [pasqualerose](https://wordpress.org/support/users/pasqualerose/) * (@pasqualerose) * [4 years ago](https://wordpress.org/support/topic/block-a-city/#post-15470379) * I do think anything I would set up to stop her would only need to be for a few months or so, until I think she would stop trying. * In order to use the live traffic, do I have to set it for “all traffic”? Currently it is set to “Security only.” * Thanks again, * Pat * [generosus](https://wordpress.org/support/users/generosus/) * (@generosus) * [4 years ago](https://wordpress.org/support/topic/block-a-city/#post-15480499) * [@pasqualerose](https://wordpress.org/support/users/pasqualerose/), * If you don’t mind, please allow me to suggest several possible solutions: (perhaps you’ve tried them already) * (1) Contact the Abuse Department of the host or email client the offender is using. Once they confirm the offender violated their TOS, they will issue a warning or shut down the offender’s email or internet privileges. For starters, did you follow [Mailchimp’s abuse instructions](https://mailchimp.com/contact/abuse/)? * (2) Temporarily switch to another email subscription plugin or service where the offender’s IP addresses are captured in the backend. If the IPs used by the offender follow a pattern, you can block them using Wordfence. * (3) Contact your host. They may be able to share additional information that may help you block the offender. * Note: Using Geolocation techniques to block a city or region are never accurate( usually, 10-80% accurate). Not worth it, especially if you’re seeking to block only one offender. * Hope this helps a bit. * Cheerio. * [generosus](https://wordpress.org/support/users/generosus/) * (@generosus) * [4 years ago](https://wordpress.org/support/topic/block-a-city/#post-15483832) * [@pasqualerose](https://wordpress.org/support/users/pasqualerose/), * Almost forgot … * Yes, I would set Live Traffic to “All Traffic” to improve your chances of detecting the offender’s visiting patterns, location(s), and IP address(es). * Cheerio. * Thread Starter [pasqualerose](https://wordpress.org/support/users/pasqualerose/) * (@pasqualerose) * [4 years ago](https://wordpress.org/support/topic/block-a-city/#post-15484068) * Thanks Generous. I will definitely contact the various email host she uses. I could even give them a list of email addresses that she has previously used. She likes to use Att.net and Yahoo. * I have contacted MailChimp about this but never at the [abuse@mailchimp.com](https://wordpress.org/support/topic/block-a-city/abuse@mailchimp.com?output_format=md) email address. I will contact them at that address and see what they say. They will probably know more than the person I get in a chat box. * I will also look into a subscription plug-in that will record an IP address and I’ll have to set live traffic to all traffic. * Thanks, * Pat - This reply was modified 4 years ago by [pasqualerose](https://wordpress.org/support/users/pasqualerose/). Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Block a City’ is closed to new replies. * ![](https://ps.w.org/wordfence/assets/icon.svg?rev=2070865) * [Wordfence Security - Firewall, Malware Scan, and Login Security](https://wordpress.org/plugins/wordfence/) * [Frequently Asked Questions](https://wordpress.org/plugins/wordfence/#faq) * [Support Threads](https://wordpress.org/support/plugin/wordfence/) * [Active Topics](https://wordpress.org/support/plugin/wordfence/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wordfence/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wordfence/reviews/) ## Tags * [email sign up](https://wordpress.org/support/topic-tag/email-sign-up/) * 7 replies * 3 participants * Last reply from: [pasqualerose](https://wordpress.org/support/users/pasqualerose/) * Last activity: [4 years ago](https://wordpress.org/support/topic/block-a-city/#post-15484068) * Status: resolved