Support » Installing WordPress » Blank wp-admin page after upgrade

  • I upgraded manually to 3.1. The site works fine, but I can not access the wp-admin. I get a blank page and no error message.

    What did I do wrong?

Viewing 15 replies - 1 through 15 (of 16 total)
  • esmi


    Forum Moderator


    – checking through Troubleshooting WordPress 3.1 – Master List

    – switching to the Twenty Ten theme by renaming your current theme’s folder in wp-content/themes using FTP or whatever file management application your host provides. You may need to try logging into your site to get this to kick in fully.

    resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress.

    – re-running the upgrade manually using wp-admin/upgrade.php.

    I was afraid that this would be the answer I would get. I already did it and I did it again, but no luck. Site works fine but still no admin access.



    Forum Moderator

    Do you have access to your server’s error logs?

    I have had the same issue tonight uploading a site.

    I downloaded the site to a local PC and run the update twice, no problems. I then did a manual upload, with and without plugins/themes enabled, and I can’t get past the install.

    I renamed the wp-config file, opened it to get the actual site details, and the opened the site, created the config file, and then went onto the install button and then nothing. The install.php is in the browser bar, and if I go to the wp-admin directory I get


    If I remove the themes directory I actually lose the main web site, so the client theme has to be in the themes directory. What I can’t understand is that the upgrade worked twice for me in testing prior to trying live.

    Never had a working site but non-working admin before. Turning WP_DEBUG’, false to true provides a horrible mess of errors.

    Just tried again and received this error when trying to login to wp-admin/

    Fatal error: Cannot redeclare wp_delete_category()

    and a reference to a plugin.

    @esmi: I have access to a log file that shows all sorts of activity. The php error messages functionality is off. I put it on, but I see no messages.

    Where should I find the server error logs?



    Forum Moderator

    If I remove the themes directory I actually lose the main web site

    No one suggested removing the themes directory. Please re-read the steps I suggested above.

    If I remove the themes directory I actually lose the main web site

    Sorry not clear there, late night. I actually put the whole thing in another post but that post doesn’t show the details.

    What I meant was I renamed the plugins and themes folders then uploaded the 3.1 default folders. I then tested the various states by renaming the folders, I had a NEW version and an OLD version of the two directories and toggled between the two by renaming them to themes or plugins as required. The OLD had the original stuff in it. Using the standard 3.1 themes folder – I renamed from NEWthemes to themes (so I always had a themes and plugin directory with content) I had the white page error. Twentyten didn’t load by default, nor did wp-admin.

    I have the site working now, I restored the site back to 3.0.4 and loaded a new e-commerce plugin for the site and it rebuilt the relevant ecommerce tables in the DB and all seems OK now. However I am very concerned about a 3.1 update on the site.


    I even did the remove of plugins from the options table by setting the a:0:{} as suggested in one of the help pages, all to no avail.

    I am having the same issue as well with one of my sites..does any of you know if its a earthlink hosting issue?


    Client wasn’t hosted on earhtlink – so I don’t think it is hosting. I did manage to get an error message by setting the wp-config DEBUG to true and running the admin login.

    As I don’t have the same issue locally with the same files, and the client is now working I can’t go back and try again.

    I have a site working on my computer with Vista and exampplite, but after uploading to hostgator, I have no index.html file and when I enter my domain name I get a blank page. How do I create an index file? I have index.php. Is that the same file?

    If you have any index file at all it should only be index.php in the root directory of your WP installation, and it should be the index.php from wordpress installation.

    @chash : Can I suggest you start this as a new thread as only the few people involved in this one will get to see your post, but a new thread is likely to be picked up by lots of other readers as well.

    Check out the wordpress installation guide and see if anything helps.

    I had this problem too.

    Updated from 3.0.5 to 3.1.1 when this happened. I tried a lot of things like a berserker but didn’t work out until I renamed the themes folder. After that the back-end appeared and it told me to update the database, which I of course did.

    Hope this helpful to someone..

    Thanks,Bubbeli and datasoftict, for the helpful information.

    I had the same issue when I upgraded to 3.2 where my dashboard did not appear. I just saw a blank page. What I did was rename the plugins folder and got my site back up. I re-installed the WordPress upgrade. I then tried renaming various plugins trying to find which one may have been causing me the issue and it turned out to be the broken-link-checker. Not sure if this helps but thought I would share since the comments above got me checking into different items around the plugins and themes folders.

    I see the threads with this error are still unresolved. Doesn’t anyone really know what happens with this error?
    I just got it today on 3.2.1 in Firefox. I’ve launched Chrome and the panel launched without any problem. It works in Firefox now as well.
    I have the same website on another server but ver. 3.1.4 and can’t get in from today. I tried different browsers, removed all plugins and changed the theme files – still no luck.

    Just to clarify – I made no upgrades to any of these, plugins or any changes to the theme. Other sites on the same server are on versions 3.1.2 and 3.1.3 and they work ok.

Viewing 15 replies - 1 through 15 (of 16 total)
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