Support » Plugin: WooCommerce » Blank WooCommerce Dashboard

  • Resolved mikeeverett

    (@mikeeverett)


    Hello

    Randomly, I have encountered that my woocommerce dashboard is showing a blank screen.

    I have tried disabling plugins but to no avail.

    I have errors in the dev panel, below, but I’m not sure what they mean or what the solution is

    react-dom.min.js?ver=16.13.1:125 TypeError: Cannot read property 'slug' of null
        at index.js?ver=2.0.2:2
        at Array.find (<anonymous>)
        at p (index.js?ver=2.0.2:2)
        at f (index.js?ver=2.0.2:2)
        at Je (task-list.js?ver=2.0.2:1)
        at n.value (task-list.js?ver=2.0.2:1)
        at n.value (task-list.js?ver=2.0.2:1)
        at Ie (react-dom.min.js?ver=16.13.1:104)
        at rh (react-dom.min.js?ver=16.13.1:103)
        at zj (react-dom.min.js?ver=16.13.1:228)
    Me @ react-dom.min.js?ver=16.13.1:125
    Ih.c.callback @ react-dom.min.js?ver=16.13.1:138
    Wg @ react-dom.min.js?ver=16.13.1:67
    oj @ react-dom.min.js?ver=16.13.1:127
    Aj @ react-dom.min.js?ver=16.13.1:160
    unstable_runWithPriority @ react.min.js?ver=16.13.1:25
    Da @ react-dom.min.js?ver=16.13.1:60
    ab @ react-dom.min.js?ver=16.13.1:154
    Te @ react-dom.min.js?ver=16.13.1:146
    (anonymous) @ react-dom.min.js?ver=16.13.1:61
    unstable_runWithPriority @ react.min.js?ver=16.13.1:25
    Da @ react-dom.min.js?ver=16.13.1:60
    Pg @ react-dom.min.js?ver=16.13.1:61
    U @ react.min.js?ver=16.13.1:16
    B.port1.onmessage @ react.min.js?ver=16.13.1:24
    react.min.js?ver=16.13.1:24 Uncaught TypeError: Cannot read property 'slug' of null
        at index.js?ver=2.0.2:2
        at Array.find (<anonymous>)
        at p (index.js?ver=2.0.2:2)
        at f (index.js?ver=2.0.2:2)
        at Je (task-list.js?ver=2.0.2:1)
        at n.value (task-list.js?ver=2.0.2:1)
        at n.value (task-list.js?ver=2.0.2:1)
        at Ie (react-dom.min.js?ver=16.13.1:104)
        at rh (react-dom.min.js?ver=16.13.1:103)
        at zj (react-dom.min.js?ver=16.13.1:228)
Viewing 11 replies - 1 through 11 (of 11 total)
  • yes i do have the same issue!

    Plugin Support Victoria – a11n

    (@fylgjur)

    Hi!

    Errors with minified JS can sometimes be fixed by clearing the site cache, server/CDN and browser cache. Can you try this, and/or try a different browser?

    You could also try uninstalling and reinstalling WooCommerce. This may prompt any missing JS bundles to be re-loaded.

    Let us know how you get on!

    Thread Starter mikeeverett

    (@mikeeverett)

    Hello!

    Thank you for replying 🙂

    Hmm still nothing, tried different browser, different computer.

    Even uninstalled and reinstalled, and yet nothing.

    I don’t understand how it can just suddenly stop displaying?

    Hello!
    Im using w3 total cache as well and i use minify as well.
    but i don’t think that this is the problem

    Thread Starter mikeeverett

    (@mikeeverett)

    It’s like it tries to load the content and then can’t. You get a flash of it loading some elements and then blank. Very strange

    We had exactly the same problem today.
    In our case it helped to disable our child theme and enable it again. After that the dashboard was displayed again.

    NikosTsolakos

    (@nikostsolakos)

    ohh my god!
    guys i found that my Child theme is not supported yet because i deleted the themes comments

    /*
    Theme Name: Theme child
    Theme URI: http://demo.theme.com/example
    Author: Example
    Version: 1.0.3
    Description: Minimal & Modern eCommerc.
    Author URI: http://example.net/example
    Template: Theme
    */
    after i added these comments my theme child was ok and the woocommerce dashboard warked!
    so if you have minified some css files from your child theme
    make sure that your top comments are there!

    NikosTsolakos

    (@nikostsolakos)

    @mikeeverett go do this mate, 80% i think this is your problem!

    Thread Starter mikeeverett

    (@mikeeverett)

    @nikostsolakos

    You are an absolute genius. Well done buddy, that worked! Thank you so much honestly that was giving me a real headache!

    Thank you for starting my week off much better than it started last week! Haha.

    NikosTsolakos

    (@nikostsolakos)

    @mikeeverett haha nice to hear that, I know how it feels haha damn!

    Plugin Support Victoria – a11n

    (@fylgjur)

    This is great to see – kudos to you for finding the solution!!

    I’m marking this as solved with all due respect to you for doing the work here 😀 Hopefully this thread will help others experiencing the same issue.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Blank WooCommerce Dashboard’ is closed to new replies.