Blank white screen; plugin not working

  • daveb444

    (@daveb444)


    3 years, 4 months ago

    All the sites I use this plugin with are returning blank white pages on the controlled admin access page, where previously it was working.

    All the sites are on PHP 8, though on one site i downgraded it to 7.4 for troubleshooting, as well as deactivated all other plugins as well as changing theme, simplifying htacess, etc. Nothing works.

    Please advise.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Waseem Senjer

    (@waseem_senjer)

    3 years, 4 months ago

    Hello @daveb444
    Thanks for using the plugin.
    Do you have any logs which can be helpful for debugging the issue?

    Thread Starter daveb444

    (@daveb444)

    3 years, 4 months ago

    What logs, specifically, would you like to see?

    Plugin Author Waseem Senjer

    (@waseem_senjer)

    3 years, 4 months ago

    Please, check if there are any related logs in wp-content/debug.log

    If you have WooCommerce installed please check WooCommerce => Status => Logs

    Mario Montalto

    (@mmgruppoicat)

    3 years, 4 months ago

    Thanks for your reply but my site do not use/installed a woocommerce
    But have samw problems

    Plugin Author Waseem Senjer

    (@waseem_senjer)

    3 years, 4 months ago

    Hello @mmgruppoicat
    Please, check if there are any related logs in wp-content/debug.log

    Mario Montalto

    (@mmgruppoicat)

    3 years, 4 months ago

    Hello Waseem
    when i try enter in control panel of the plugins the server give this message on the about strange redirect

    AH01071: Got error 'PHP message: PHP Warning: Cannot modify header information - headers already sent by (output started at /var/www/vhosts/onda-it.com/httpdocs/wp-includes/script-loader.php:2271) in /var/www/vhosts/onda-it.com/httpdocs/wp-includes/pluggable.php on line 1421PHP message: PHP Warning: Cannot modify header information - headers already sent by (output started at /var/www/vhosts/onda-it.com/httpdocs/wp-includes/script-loader.php:2271) in /var/www/vhosts/onda-it.com/httpdocs/wp-includes/pluggable.php on line 1424', referer: https://onda.icatdigital.it/wp-admin/users.php?page=controlled_admin_access

    401 GET /wp-admin/users.php?page=controlled_admin_access HTTP/1.1

    Any Idea?

    Thanks so much!!!

    Plugin Author Waseem Senjer

    (@waseem_senjer)

    3 years, 4 months ago

    Hello @mmgruppoicat
    Do you also get a blank page? Does this issue happen when you click on Controlled Admin Access in the admin menu?

    Plugin Author Waseem Senjer

    (@waseem_senjer)

    3 years, 4 months ago

    @mmgruppoicat
    Would you please update the plugin to the latest version and let me know if the issue is fixed? Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)

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