Support » Fixing WordPress » blank white screen – no site & login site

  • Hi,
    I just uploaded and activated a new theme on my wordpress but now the screen is completely white. When I went to my admin page where I should be able to deactivate it the admin page is also completely white and will not allow access to anything. I downloaded FileZilla to try and change the theme via FTP but can’t seem to connect to the server. I don’t think that I have the correct login details though. Where can I get these?

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  • You need ftp access, then – rename the plugins directory, remove any extra themes(leave the defaults only).

    Then start troubleshooting activating one by one/plugins and the theme at the end/

    I don’t think that I have the correct login details though. Where can I get these?

    Your host.

Viewing 2 replies - 1 through 2 (of 2 total)
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