blank white screen (2 posts)

  1. marciajean
    Posted 5 years ago #

    screen went blank after upgrading the subscribe2 plugin. i deleted the plug in via ftp, to no avail. i've tried all the steps on other posts on the subject ad reinstalled wp but nothing. the site i'm working on is at http://www.realfoodtraveler.com/newsite/ but when i add the /wp-admin to be able to log in, it changes to http://www.realfoodtraveler.com/newsite/wp-admin/install.php and is a blank white. it's hosted at yahoo. they have tried everything they can think of. what does the "/install.php" mean? any ideas?

  2. Roscius
    Posted 5 years ago #

    White screens usually are a result of a PHP error (PHP is the scripting language that runs WordPress). You can find out what the error is by enabling error logging on your Yahoo account: http://help.yahoo.com/l/us/yahoo/smallbusiness/webhosting/php/php-05.html This will be the fastest way to track down the problem (be sure to enable password protection of your error logs as described on the page).

    A lot of white screens are caused by PHP running out of memory. These instructions tell you how to increase the PHP memory in your install: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

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