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Blank Website

  • Hi,

    I’m trying to find a solution for the website of a friend, he had a strange thing going, I think he deleted the default theme so I installed a new fresh wordpress version:

    On the one hand the website is completely blank. I don’t get any error on console but I can’t access any live URL.

    On the other hand, I can access admin panel but it only shows the option of info about the user. Apperance, plugins, settings, posts, pages and everything else has dissapear.

    I have reinstalled two different versions of wordpress and none of them works. BTW, the code source is completely white too.

    I think that maybe by activating the default theme I will get everything back the problem is that I don’t have access to it through admin panel. My friend deleted the default theme.
    Any idea on how to find a solution for this problem?

    Thanks four your cooperation.

Viewing 11 replies - 1 through 11 (of 11 total)
  • esmi
    Forum Moderator

    @esmi

    Have you checked the site’s error logs for clues?

    Nop. This is the site. I’m not sure how to do it.

    esmi
    Forum Moderator

    @esmi

    Then I’d suggest you try looking in there.

    I changed wp_debug to true and added this below:
    @ini_set(‘log_errors’,’On’);
    @ini_set(‘display_errors’,’Off’);
    @ini_set(‘error_log’,’/home/example.com/logs/php_error.log’);

    And now what…

    esmi
    Forum Moderator

    @esmi

    Try asking your hosts for access to the server’s error logs.

    The problem is that I’m in California and my friend is in Spain. This is not my website… Any other idea?

    esmi
    Forum Moderator

    @esmi

    I’m sorry but right now, access to those error logs is your best chance of locating the source of the problem.

    Would you say that if I delete the database and install Wp again I’ll get a solution?

    esmi
    Forum Moderator

    @esmi

    Without more information, no – I couldn’t say that doing so would solve the problem.

    Ok. Thanks. I will talk with my friend and come back.

    Ok the hosting provider said that they couldn’t share the logs because of the multi domain server that my girlfriend has, so i decided to delete the database amd reinstall everything from scratch and it works.

Viewing 11 replies - 1 through 11 (of 11 total)
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