Title: blank website
Last modified: March 7, 2017

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# blank website

 *  [alana0998](https://wordpress.org/support/users/alana0998/)
 * (@alana0998)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/blank-website-13/)
 * hello,
    I am having trouble reaching the back end of my website. I have come 
   across an error when i use a theme, and overtime i try to change the theme then
   try use the old one it locks me out and has a blank page. [http://www.alanajae.com](http://www.alanajae.com)

Viewing 1 replies (of 1 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/blank-website-13/#post-8885932)
 * Try [manually resetting your plugins](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, access your server via [SFTP or FTP](https://codex.wordpress.org/FTP_Clients),
   or a file manager in your hosting account’s control panel, navigate to /wp-content/
   themes/ and rename the directory of your currently active theme. This will force
   the default theme to activate and hopefully rule-out a theme-specific issue (
   theme functions can interfere like plugins).

Viewing 1 replies (of 1 total)

The topic ‘blank website’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/blank-website-13/#post-8885932)
 * Status: not resolved

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