Support » Plugin: Give - Donation Plugin and Fundraising Platform » Blank Settings Page After Update

  • I’ve just updated the plugin today to the latest version and I am getting a blank settings page. I never experienced this with the previous version I updated from. As it stands, I cannot make any changes to the settings of the plugin. Please help!

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  • Plugin Author Matt Cromwell

    (@webdevmattcrom)

    We don’t have anyone else reporting that at all. I’d suggest the following:

    1) Logout of your WordPress site and then clear all cookies of your WordPress site, then log back in and see if it’s resolved
    2) Try it in a different browser. Perhaps something got cached incorrectly.
    3) Disable all other plugins besides Give. If that resolves it, re-activate each plugin one by one and check for the problem again. If it happens again when you activate a plugin, let me know which plugin caused the conflict and I’ll look into it.

    Thanks!

    I’m having the same problem when I updated to 4.6.1. Happens with Firefox and Chrome, on to different Windows machines. The tabs show fine, and I can actually see the settings page flash up for a fraction of a second, then it blanks out. Is there a copy of 4.6.0 that I can roll back to? FWIW, I have priority support.

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