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Easy Modal
[resolved] Blank screen when clicking 'Send' (6 posts)

  1. craigcdesign
    Member
    Posted 2 years ago #

    Hi,
    This plugin was exactly what I needed, but when it comes to clicking 'Send' all I get is a blank white screen?

    Please see demo link (click on the 'Newsletter signup button bottom right'):

    http://bit.ly/11TYsdh

    Your help is appreciated!
    (will definitely be donating if this can be fixed...)

    http://wordpress.org/extend/plugins/easy-modal/

  2. Tim Bare
    Member
    Posted 2 years ago #

    Ditto - running WordPress 3.5.1

  3. Tim Bare
    Member
    Posted 2 years ago #

    I just figured mine out - I've got calls to jQuery in my theme - removing the extra JS (until I get noConflict mode going...) fixed it for me...

    also, make sure you have wp_footer(); in your footer.php file.

  4. danieliser
    Member
    Plugin Author

    Posted 2 years ago #

    Sorry for the delay. You are correct Tim, errors of this type are typically caused by either multiple instances of jquery being loaded, ususally because theme has it hardcoded rather than doing it via wp_enqueue_script like it should be or not using wp_footer() properly.

    Typically theme is not using wp properly.

  5. Bill Gilmore
    Member
    Posted 2 years ago #

    Hi danieliser, I tried to turn off any plugins using jquery, my theme has no hard coded jquery (I built it) and it has has wp_footer()

    I could not stop the form from linking to the blank screen in plugin directory. I overcame the issue however by getting my contact form, 'Contact Form Plugin' to redirect back to another page in the setting area of the plugin.

    Hope this helps anyone else who is stuck.

  6. danieliser
    Member
    Plugin Author

    Posted 1 year ago #

    This issue is 99.9% either a theme or plugin conflict. It has been reported dozens if not hundreds of times and is most certainly always fixed with tweaking of the javascript that gets loaded and how it is loaded. Typically multiple versions of jQuery being called at different time.

    As the latest build is entirely rewritten i am marking this as resolved. If you have similar issue after updating then please repost it.

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