Support » Installing WordPress » Blank Screen upon install.php

  • Hi i have deleted all versions of WordPress and downloaded new version from website , i have done this each day for the past week and i am still getting a blank screen at this step. http://www.kidz.net.au/wp_admin/install.php .
    I have cleared all cookies and cache. I am using Firefox ftp to upload WordPress – i have deleted the account and created a new one many times also. I am at a loss – my host refers me back to these forums – however i don’t understand my problem. I have anther six WordPress sites i have uploaded via Firefox and none so far have caused me this much grief. Any assistance – suggestions, greatly appreciated.
    Cheers
    Shaz

Viewing 5 replies - 1 through 5 (of 5 total)
  • esmi

    (@esmi)

    Forum Moderator

    Try checking your site’s error logs for a specific error message. Your hosts should be able to help you in accessing your site’s error logs.

    Hi checked my error logs – nothing noted
    Anything else?

    esmi

    (@esmi)

    Forum Moderator

    All I can suggest is that you contact your hosts about this. Without something to go on there is very little we can do to help.

    Thanks
    They believe its plugin error as their end looks fine. Cheers

    esmi

    (@esmi)

    Forum Moderator

    I don’t see how that can be the case. There are no active plugins in a new install – especially when the install itself isn’t working. Have you explained this to them?

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Blank Screen upon install.php’ is closed to new replies.