Blank Screen of Death

  • gwapguru

    (@gwapguru)


    9 years, 3 months ago

    I am having problems getting the white screen to disappear from the dashboard. The site’s front-end is working and i can see my content. In the backend i see the screen of death but i can also see the menu. The theme tabs are working properly but i cannot seem to see anything other than that.

    Tried renaming the plugins folder and the theme folder but no results!!
    Please Help!!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 3 months ago

    Try downloading WordPress again and delete then replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

    Thread Starter gwapguru

    (@gwapguru)

    9 years, 3 months ago

    will this delete my content?

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 3 months ago

    “This will effectively replace all of your core files without damaging your content and settings.”

    Thread Starter gwapguru

    (@gwapguru)

    9 years, 3 months ago

    Lol THANKS!!! should i do the 3.3.1 core files or the new wordpress?

    bravokeyl

    (@bravokeyl)

    9 years, 3 months ago

    If the plugins & themes are compatible with newer WP version, i recommend WP4.1.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 3 months ago

    I highly recommend 4.1 as well, 3.3.1 has a few publicly known security vulnerabilities.

    The steps above will also upgrade you to the new version if you use the 4.1 files.

    Joshi Saveena

    (@blackangelsaveena)

    9 years, 3 months ago

    Hi, I am also having problem with this issue. I am working on a site for a client. The site was working fine 2 days ago and now all of a sudden this white screen appears out of nowhere except for the menu on the left. Also I can navigate to the plugin settings that shows up and have no problems but it is just the WP settings that I cant reach to. I have tried everything told on other forums as well and also checked functions.php file and uploaded a fresh wp-admin in the server. But still no dashboard.
    What next to do?

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 3 months ago

    If the above didn’t work for you, please open your own thread: https://wordpress.org/support/forum/how-to-and-troubleshooting#postform

Viewing 8 replies - 1 through 8 (of 8 total)
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