Blank Screen for Public, But Dashboard Works? (4 posts)

  1. Andrew
    Posted 2 years ago #

    I've searched and read through "white screen of death" posts, but my case seems to be different as I am able to log in and access my dashboard perfectly normally. The public view, however, is just a blank screen.

    On my hosting account I have roughly 10 sites and half work fine and the other half have this problem. (So they have different themes.) Confirmed with my host that they haven't done anything. I also tried deactivating all plugins; no help. I also have made no recent changes (plugins, theme, etc) and this abruptly happened sometime late yesterday.

    One site example is socialwebqanda.com

    Would greatly appreciate any help.

  2. phillbooth
    Posted 2 years ago #

    First back up everything

    Check the wp-config.php make sure it has a ?> at the end of it and then no space after.

    Move plugins and themes to a new folder or delete them if u have backed up.

    if that does not work delete wp-config.php

    Still such google the problem you are not alone

  3. Andrew
    Posted 2 years ago #

    Thanks; will try. I was hesitant to post the question since it seemed common, but in all the cases I found by Googling, the webmaster couldn't access their Dashboard. In my case, that all works fine and it's only the public view with a problem. And my biggest mystery is how this could abruptly happen to multiple WP sites when I made no upgrades, but not others on the same hosting plan.

    If anyone knows of a better way to search for this problem I'd be glad to try that instead of keeping this thread open.

  4. phillbooth
    Posted 2 years ago #

    Then it is likely that it is a plugin or template issue may be your host has upgraded to a new version of PHP and something is broken.

    make these settings in wp-config.php

    define('WP_DEBUG', true);
    define('SCRIPT_DEBUG', true);
    error_reporting = 4339
    display_errors = Off
    display_startup_errors = Off
    log_errors = On
    error_log = /home/example.com/logs/php_error.log
    log_errors_max_len = 1024
    ignore_repeated_errors = On
    ignore_repeated_source = Off
    html_errors = Off


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