Support » Installing WordPress » Blank Screen at install

  • Ok i have seen all the posts about the blank screen at install and frankly im surprised wordpress hasnt detailed this in the resources of possible issues resulting in this.

    I have gone through all the posts trying everything mentioned and it doesnt work.

    I have WordPress Version 3.1

    I have an older wordpress installed on the shared server i am using at 1 and 1 Hosting Services and it works fine.

    I have PHP version 4.4.9

    I also have MySQL version 5.0

    I have edited the config file and includes the database name, username, password and hostname all perfectly (double checked).

    I am not sure if i have MOD REWRITE apache module installed or activated, but if the other wordpress is running ok, i imagine i do. How do i check this using a shared hosting service?

    Any help is greatly appreciated! 🙂

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello.

    Did you mean that when you go to the url you cannot install WordPress or do you mean that after the install you cannot access the site or admin section?

    I have 1and1 hosting also and if you have one WordPress set up on that host and you are using the same host account for version 3.1 it should install fine – with regards to your question about MOD rewrite. I have never had to ask 1and1 about that.
    Not sure why you needed to edit the config file because the newer versions of WordPress automatically ask for that info on the installation pages once you upload the files and put the url in the browser. aka The Famous 5-Minute Install…

    When I have blank errors I just upload all files again because I have had ftp upload issues on 1and1 before.

    Hope something helps.


    It’s not empty) Yea, it’s a bit strange reply you probably think. You just need to activate display_errors for php and you’ll see error on your screen and it’s 99% database related. Check your db name, db username and it’s password, and check server name because it could be localhost or could be specific value as

    let us see what error you get add this to wp-config.php define('WP_DEBUG', true);. This will turn on error reporting and display, if your server supports it, and may reveal the issue.

    Thanks for all the help people, really appreciate it.

    The issue was my password was missing a character and when i used the debug code that govpatel supplied, i was able to find this out and fix it.

    wierd thing though, after i last saw the white screen, i tried to go back to wordpress to read these replies and when i went to, i got the white screen of death. I still cannot get onto on my desktop even after clearing my google chrome cache and cookies.

    i am now on my laptop using the same router and i can now get on fine as you can see but my desktop cant access this site. wierd.

    Thanks again!

    did you hard refresh on desk top press Ctrl+F5

    I got this error:

    Parse error: syntax error, unexpected $end in /var/www/vhosts/ on line 2239

    Thank you for your help

    Delete wp-includes folder and replace from a fresh copy of wordpress.

    Excelent!! it worked perfectly, thank you very much.

    You are welcome.

Viewing 9 replies - 1 through 9 (of 9 total)
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