• Resolved SandyMe

    (@sandyme)


    wp 4.9.2, php 7.1, wc 3.2.6, theme Enfold 4.2.1
    After updating to wp 4.9.2
    With only WooCommerce plugin enabled, enabling RFQ-ToolKit causes the site to go down displaying only a black screen. Disabling RFQ-ToolKit and enabling all other plugins, the site works fine.

    This is an awesome plugin! This is the first time I’ve ever had an issue with it. Great work! Let me know if you need any additional information.

    • This topic was modified 6 years, 3 months ago by SandyMe.
    • This topic was modified 6 years, 3 months ago by SandyMe.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Neah Plugins

    (@gplsaver)

    I have wp 4.9.2, wc 3.2.6, and php 7.1 and I am not getting the error. Error log info would be very helpful.

    You can capture the debug info in the following way:

    In your wp-config.php file:

    Add the followings:

    define( ‘WP_DEBUG’, true );

    define( ‘WP_DEBUG_LOG’, true );

    define( ‘WP_DEBUG_DISPLAY’, false );

    All the errors will be saved in debug.log log file in the /wp-content/ directory.
    If you could share the log info that would be helpful.

    Thread Starter SandyMe

    (@sandyme)

    [24-Jan-2018 20:10:14 UTC] PHP Fatal error: Uncaught Error: Call to undefined function wp_get_current_user() in /home/asiauto77/public_html/wp-content/plugins/woo-rfq-for-woocommerce/woo-rfq-for-woocommerce.php:566
    Stack trace:
    #0 /home/asiauto77/public_html/wp-content/plugins/woo-rfq-for-woocommerce/woo-rfq-for-woocommerce.php(69): GPLS_WOO_RFQ->gpls_rfq_setup_constants()
    #1 /home/asiauto77/public_html/wp-content/plugins/woo-rfq-for-woocommerce/woo-rfq-for-woocommerce.php(60): GPLS_WOO_RFQ->__construct()
    #2 /home/asiauto77/public_html/wp-content/plugins/woo-rfq-for-woocommerce/woo-rfq-for-woocommerce.php(48): GPLS_WOO_RFQ::instance()
    #3 /home/asiauto77/public_html/wp-settings.php(305): include_once(‘/home/asiauto77…’)
    #4 /home/asiauto77/public_html/wp-config.php(103): require_once(‘/home/asiauto77…’)
    #5 /home/asiauto77/public_html/wp-load.php(37): require_once(‘/home/asiauto77…’)
    #6 /home/asiauto77/public_html/wp-blog-header.php(13): require_once(‘/home/asiauto77…’)
    #7 /home/asiauto77/public_html/index.php(17): require(‘/home/asiauto77…’)
    #8 in /home/asiauto77/public_html/wp-content/plugins/woo-rfq-for-woocommerce/woo-rfq-for-woocommerce.php on line 566

    Plugin Author Neah Plugins

    (@gplsaver)

    Please try 1.8.45 and let me know if it fixes the issue.

    Thread Starter SandyMe

    (@sandyme)

    Thank you. After activating 1.8.45 I still had access to the WP dashboard (whereas I had a blank screen before) and I could navigate around in the dashboard but when trying to view the website I still get a blank screen whether logged in or not.

    Thread Starter SandyMe

    (@sandyme)

    [24-Jan-2018 22:32:10 UTC] PHP Fatal error: Uncaught Error: Call to undefined function wp_get_current_user() in /home/asiauto77/public_html/wp-content/plugins/woo-rfq-for-woocommerce/includes/classes/prices/gpls_woo_rfq_prices.php:168
    Stack trace:
    #0 /home/asiauto77/public_html/wp-content/plugins/woo-rfq-for-woocommerce/includes/classes/prices/gpls_woo_rfq_prices.php(70): gpls_woo_rfq_prices->price_handling_function_for_rfq_only()
    #1 /home/asiauto77/public_html/wp-content/plugins/woo-rfq-for-woocommerce/woo-rfq-for-woocommerce.php(409): gpls_woo_rfq_prices->__construct()
    #2 /home/asiauto77/public_html/wp-content/plugins/woo-rfq-for-woocommerce/woo-rfq-for-woocommerce.php(70): GPLS_WOO_RFQ->gpls_rfq_setup_includes()
    #3 /home/asiauto77/public_html/wp-content/plugins/woo-rfq-for-woocommerce/woo-rfq-for-woocommerce.php(60): GPLS_WOO_RFQ->__construct()
    #4 /home/asiauto77/public_html/wp-content/plugins/woo-rfq-for-woocommerce/woo-rfq-for-woocommerce.php(48): GPLS_WOO_RFQ::instance()
    #5 /home/asiauto77/public_html/wp-settings.php(305): include_once(‘/home/asi in /home/asiauto77/public_html/wp-content/plugins/woo-rfq-for-woocommerce/includes/classes/prices/gpls_woo_rfq_prices.php on line 168

    Plugin Author Neah Plugins

    (@gplsaver)

    Pesky problem! I finally got the problem too.
    Somehow 4.9.2 !?
    OK. I think 1.8.46 should fix the issue. Please let me know.

    Thread Starter SandyMe

    (@sandyme)

    WINNER! Thank you!!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Blank Screen After WP update to 4.9.2’ is closed to new replies.