Blank screen after updating dates

  • Resolved Eli

    (@realact)


    5 years, 5 months ago

    After the last update which brings the new interface I cannot change the date on the news blocks, when I try to save the changes so as to show posts after a specific new date it goes to a blank screen and won’t save it.

    I had to downgrade to the previous version. Any ideas how to correct this? we have the Pro version even though our subscription expired already.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author JoomUnited

    (@joomunited)

    5 years, 5 months ago

    Hi,

    I don’t see this error on my side. Please first make sure that your pro version is updated to the latest one in date (4.4 version for the PRO Addon). It has been some significant changes that requires an update of both.

    Old version are accessible through the developer advanced view here: https://wordpress.org/plugins/wp-latest-posts/advanced/

    I won’t recommend using an outdated version as you’re exposed to more and more bugs with the the WordPress versions coming.

    Cheers,

    Thread Starter Eli

    (@realact)

    5 years, 5 months ago

    Hello @joomunited,

    Thanks for replying, yeah both were updated to the latest versions including the PRO addon. I tried enabling/Disabling the plugin to no avail.
    Any ideas what might be wrong?

    Thanks for the link to the older versions, we do 24/7 backups of our site so I was able to easily go to the previous version.

    Any ideas?

    Plugin Author JoomUnited

    (@joomunited)

    5 years, 5 months ago

    OK great, the support access has been re-activated on your account. Please drop us a ticket on the JoomUnited Support mentioning this post and we’ll take care of the problem (menu Support > Ticket).

    Thanks for reporting!

Viewing 3 replies - 1 through 3 (of 3 total)
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