Support » Fixing WordPress » Blank Screen After Login

  • Resolved Monon4ever

    (@monon4ever)


    I had several apps showing that they had updates, so I updated them, as normal. Now, all I get is a blank screen when I login to my wordpress page, and when I go to my home page (http://ultimatetwang.com/blog/), all I get is the Ultimate Twang graphic across the top and the title of the most recent post. All of my ads, the body of the post, along with the 4 previous posts, links, etc. are not showing up. I went to my sever site and looked at the files, but honestly, I have no idea what I’m looking for. Any ideas?

Viewing 11 replies - 1 through 11 (of 11 total)
  • Moderator Kathryn

    (@zoonini)

    I see your site – did you get this fixed?

    It is back up; the tech support at Start Logic, where I have my site hosted, disabled all of the plug-ins, which brought it back up. Now, I just have to figure out which plug-in is causing the trouble.

    Moderator Kathryn

    (@zoonini)

    That’s part’s easy – just turn them back on one by one til you find the culprit. 😉 Feel free to report back when you find the cause as it may help others.

    Well, it turns out to be ad injection causing the ruckus. When I went to activate it (it was just updated, today), I got this message;

    Parse error: syntax error, unexpected ‘&’, expecting T_VARIABLE or ‘$’ in /hermes/bosweb25a/b504/sl.penncentral/public_html/blog/wp-content/plugins/ad-injection/ad-injection-admin.php on line 780

    I’m pretty limited in working knowledge of codes, etc. I had no problem with anything, until I hit update on it, today. It’s been making me pull out the 5 or 6 hairs I have left on my head, out.

    Moderator Kathryn

    (@zoonini)

    It’s possible that it’s conflicting with your older version of WordPress – I see you’re still running 3.1.4.

    You could try reverting back to the version of Ad Injection you were running before you upgraded.

    I was hoping to do that; how would I go about doing that? I tried searching it on the search in the wordpress, but only the new one comes up. I’d love to upgrade to the new WordPress, but I think it’s the php(?)that’s the issue; it needs 5.2, I believe it is, and my provider is still on 4.9.
    Thank you so much for your help.

    Moderator Kathryn

    (@zoonini)

    I normally save backup copies of all my plug-ins, I take it you don’t have one? Try contacting the plug-in developer and asking for the a copy of last version that works with 3.1.4.

    Yes, you will need PHP 5.2.4 or more recent to run WP 3.2. Have you asked your host if there’s a way to switch your account to PHP 5? Sometimes hosts have both running in parallel and it’s relatively easy to get PHP 5 going.

    Moderator Kathryn

    (@zoonini)

    p.s. I noticed a similar syntax error reported on the developer’s site which was related to PHP4, but they said it was fixed in the latest version. Maybe a similar error was reintroduced recently for PHP4. Just a theory. You’re probably best to contact them directly at this point.

    I’m bad about not backing things up, I’m afraid to admit. As for the php, I wondered about that, but hadn’t had a chance to contact them to find out, yet, between blogging and preparing a new radio program.

    Was able to upload an older version and woo-hoo!! We are back up to full speed! Thanks again for your help!

    Moderator Kathryn

    (@zoonini)

    Awesome! My pleasure.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Blank Screen After Login’ is closed to new replies.