Title: Blank Screen
Last modified: August 22, 2016

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# Blank Screen

 *  Resolved [twicealive](https://wordpress.org/support/users/twicealive/)
 * (@twicealive)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/blank-screen-47/)
 * Plugin opens to a blank screen in the admin/users area.
 * Thanks,
    Michael
 * [https://wordpress.org/plugins/wp-advanced-importer/](https://wordpress.org/plugins/wp-advanced-importer/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/)
 * (@smackcoders)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/blank-screen-47/#post-5484293)
 * kindly post the error to us. It will be very helpful to resolve this issue.
 *  Thread Starter [twicealive](https://wordpress.org/support/users/twicealive/)
 * (@twicealive)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/blank-screen-47/#post-5484316)
 * I don’t see any error codes posted in the error logs.
 * When I activate the WP Advanced Importer Plugin, a new menu item is added in 
   the admin area with this link: admin.php?page=wp-advanced-importer/index.php
 * When I click the menu item, I am taken to: admin.php?page=wp-advanced-importer/
   index.php&__module=importtype&step=uploadfile
 * When the page loads, the normal wp admin menu continues to appear as usual, however
   the body of the admin page is a white background with nothing else appearing.
 *  Plugin Author [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/)
 * (@smackcoders)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/blank-screen-47/#post-5484360)
 * New version is released now. You can upgrade the plugin to this version. Still
   you have the issue, error will be displayed. Please post this error to fix the
   issue.
 *  Thread Starter [twicealive](https://wordpress.org/support/users/twicealive/)
 * (@twicealive)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/blank-screen-47/#post-5484397)
 * I have v2.0.1
 * The result is the same: a blank white screen.
    And nothing in the error log
 *  Plugin Author [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/)
 * (@smackcoders)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/blank-screen-47/#post-5484408)
 * Kindly create support ticket in our [helpdesk](https://www.smackcoders.com/store/helpdeskultimate/customer/).
   Our support team will fix the issue as soon as possible.
 *  [razvandr](https://wordpress.org/support/users/razvandr/)
 * (@razvandr)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/blank-screen-47/#post-5484419)
 * I have the same problem. Can you post the solution when you find it?
 *  Plugin Author [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/)
 * (@smackcoders)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/blank-screen-47/#post-5484441)
 * Ok, warnings that are generated by some plugins are causing this conflicts. Make
   debug mode true in wp-config and verify warning to find out the plugin. Either
   disable the plugin or update it if available to get this fixed.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Blank Screen’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-advanced-importer_89c4dd.svg)
 * [WP Advanced Importer](https://wordpress.org/plugins/wp-advanced-importer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-advanced-importer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-advanced-importer/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-advanced-importer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-advanced-importer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-advanced-importer/reviews/)

 * 7 replies
 * 3 participants
 * Last reply from: [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/blank-screen-47/#post-5484441)
 * Status: resolved