Title: blank screen
Last modified: August 21, 2016

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# blank screen

 *  [riospereira](https://wordpress.org/support/users/riospereira/)
 * (@riospereira)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/blank-screen-44/)
 * Hello,
 * I had a plugin problem in my one of my WordPress websites and this as affected
   my other websites!
 * I have fixed the problem in the 1st one (I can now view and access it) but now
   I have a blank screen on my second self hosted website which I don’t have FTP
   access to !!!
 * How can my 1st WP site (plugin bug) affect the 2nd one ???
 * I’m puzzled and I have a blank screen for my second one…. How can I access the
   files if I don’t have FTP for this 2nd site???
 * All help appreciated…
 * Thanks in advance.
 * Rios

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/blank-screen-44/#post-5107856)
 * First, are you running multisite? I don’t think you are, but if you are, stop
   what you’re doing and re-post at [http://wordpress.org/support/forum/multisite#postform](http://wordpress.org/support/forum/multisite#postform)
 * If not, you might have the same plugin problem on the second site, especially
   if the same plugin updated recently on both sites. You will need either FTP or
   phpMyAdmin access to reset the plugins: [http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
 *  [tcunningham](https://wordpress.org/support/users/tcunningham/)
 * (@tcunningham)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/blank-screen-44/#post-5107865)
 * When I log in, my entire dashboard is blank. Any thoughts?
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/blank-screen-44/#post-5107881)
 * Would you please open your own thread about this?
 * [https://wordpress.org/support/forum/how-to-and-troubleshooting#postform](https://wordpress.org/support/forum/how-to-and-troubleshooting#postform)
 *  Thread Starter [riospereira](https://wordpress.org/support/users/riospereira/)
 * (@riospereira)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/blank-screen-44/#post-5107895)
 * MacManX,
 * I don’t have FTP details for my 2nd site – the one with the problem ..!
 * I will try using phpMyAdmin – what logins I need here??
 *  [Andrew Nevins](https://wordpress.org/support/users/anevins/)
 * (@anevins)
 * WCLDN 2018 Contributor | Volunteer support
 * [11 years, 10 months ago](https://wordpress.org/support/topic/blank-screen-44/#post-5107896)
 * Your hosting providers can help you with those login details, and while they’re
   at it maybe they can provide you with a FTP account for that site.
 *  Thread Starter [riospereira](https://wordpress.org/support/users/riospereira/)
 * (@riospereira)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/blank-screen-44/#post-5107963)
 *  [Andrew Nevins](https://wordpress.org/support/users/anevins/)
 * (@anevins)
 * WCLDN 2018 Contributor | Volunteer support
 * [11 years, 10 months ago](https://wordpress.org/support/topic/blank-screen-44/#post-5107964)
 * I’m sorry but you’re in the wrong place, these forums are for support with self-
   hosted websites.
 * If you’re hosted with WordPress then you need to post on WordPress.com’s forums:
   [http://forums.wordpress.com](http://forums.wordpress.com)

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘blank screen’ is closed to new replies.

## Tags

 * [Blank](https://wordpress.org/support/topic-tag/blank/)
 * [ftp](https://wordpress.org/support/topic-tag/ftp/)
 * [screen](https://wordpress.org/support/topic-tag/screen/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 7 replies
 * 4 participants
 * Last reply from: [Andrew Nevins](https://wordpress.org/support/users/anevins/)
 * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/blank-screen-44/#post-5107964)
 * Status: not resolved

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