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Blank Screen (4 posts)

  1. ikier
    Member
    Posted 3 years ago #

    Both my admin and web sites are showing a blank or white screen. Can't figure out what happened. Need help!!

  2. Samuel B
    moderator
    Posted 3 years ago #

    1st thing to try is use ftp or host's file manager to rename the /plugins folder to /plugins-old
    this will deactivate all plugins and hopefully let you log in

    rename folder back to normal, then activate plugins one by one

  3. ikier
    Member
    Posted 3 years ago #

    I tried your suggestion with no results so I guess it's not the plugins. Thanks!, any other ideas?

  4. Samuel B
    moderator
    Posted 3 years ago #

    try one of these memory bumps
    1. Try adding this line to your wp-config.php file:
    Increasing memory allocated to PHP
    define('WP_MEMORY_LIMIT', '128M');

    2. If you have access to your PHP.ini file, change the line in PHP.ini
    If your line shows 32M try 128M:
    memory_limit = 128M ; Maximum amount of memory a script may consume (128MB)

    3. If you don't have access to PHP.ini try adding this to an .htaccess file:
    php_value memory_limit 128M

    Talk to your host.

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