Plugin Author
TC.K
(@wp_dummy)
two dropdowns one for “Resource Types” and one for “Denomination”. “Resource Types” is a custom taxonomy(Category) and “Denomination” is a regular category.
How can a custom taxonomy name is same as regular category? The regular category actually also is a taxonomy that called ‘category’. So if your taxonomy named ‘category’, it is likely to cause an error, unless you your custom taxonomy have other taxonomy slug, such as ‘category1’, ‘category2’..etc. This is depends on how your plugin create the taxonomy.
There also seems to be another issue where in some instances after choosing two options the page will return just a blank white page.
You can turn the debug mode on to see what errors it shows there.
I can send along a url if needed.
Yes, url is better.
Sorry, the names aren’t the same, the custom taxonomy is titled “Resource Categories.”
The link is http://www.youththeology.org/resource-center/
Only in certain cases does the blank page show up. In one case choose “Resource Types > Theological Engagement” and “Denomination > Reformed Presbyterian Church”. There is a post with both of those categories assigned to it so its not an issues with there being no results.
And again nothing comes up if both are set to “All”.
Plugin Author
TC.K
(@wp_dummy)
You should turn the debug mode on to see if there any error message displayed on the blank page.
For both ‘All’ options not coming back result, maybe there is something wrong in the setting. What post type do you choose to filter? Did you insert any exclude terms id as well as Exclude the term from being searched?
It’s really hard to tell, something other plugin/theme affecting the result as well.
For debug mode do you mean WordPress debug mode? Nothing shows up on the blank page when I enable it.
I have iThemes Security installed and had “Filter Long URL Strings” enabled. That looks like it may have been the issue with the blank pages on some of those searches.
Post type is “resource” and I’m excluding some terms by ID for the “Denomination” which is the normal category. If I disable the “Exclude term from being searched” option, I then get some posts to show up for that part. Not sure if this is because the posts are possibly in the same category.
Plugin Author
TC.K
(@wp_dummy)
The debug mode can be set on the wp-config.php. Refer to this.
I have iThemes Security installed and had “Filter Long URL Strings” enabled. That looks like it may have been the issue with the blank pages on some of those searches.
Yes, most probably is this problem. Try to disable this and see if it is working or not. The url is very important to form the query. So shortening it will causing the query not complete.
Using “Exclude term from being searched” option something will causing inaccurate result, that’s why it has to be use carefully.
To avoid repeat category, perhaps you should create another taxonomy for that those category.
The debug mode didn’t show anything when enabled.
I’ve got it working in its current state and may need to move those categories to their own custom taxonomy if needed.
Thanks for all the help.
