Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author David Vongries

    (@davidvongries)

    Hi @qwik3r,

    can you drop the shortcode that you’re using here so I can recreate this?

    Thanks! πŸ™‚

    Best,
    David

    Thread Starter qwik3r

    (@qwik3r)

    It’s the exact one used in your pro docs, copied and pasted. I just changed the url. Then I changed it back to the one that was in your docs for testing.

    Thread Starter qwik3r

    (@qwik3r)

    Ok amateur move here… I had an stop auto play Extension in chrome that is causing it lol. Removed and working fine.

    • This reply was modified 11 months, 1 week ago by qwik3r.
    Thread Starter qwik3r

    (@qwik3r)

    I spoke a little too soon in terms of resolving this. I’m still getting a blank pop up, but if I go to resize the window in Chrome it then shows. I hear it playing automatically. I can send a link but would prefer to privately if possible. Thanks.

    Thread Starter qwik3r

    (@qwik3r)

    Update on this?

    Plugin Author David Vongries

    (@davidvongries)

    Are you using the TwentyTwenty theme?

    There’s a known issue between WP Video Popup & the TwentyTwenty theme. The theme applies some JS to all iframes which conflicts with our plugin. Unfortunately we haven’t found a way to bypass this. With the 2020 theme, the popup will only show up after the page has resized.

    Best,
    David

    Thread Starter qwik3r

    (@qwik3r)

    Yes that’s the issue. I spoke with them privately about this, forgot to update.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Blank pop up’ is closed to new replies.