Title: Blank plugin settings page Last modified: October 22, 2020 --- # Blank plugin settings page * Resolved [Roger](https://wordpress.org/support/users/vdmatten/) * (@vdmatten) * [5 years, 5 months ago](https://wordpress.org/support/topic/blank-plugin-settings-page/) * Hi there, since recent plugin updates the Redis object cache plugin settings tabs are all blank… * Any ideas? Viewing 15 replies - 1 through 15 (of 15 total) * Plugin Author [Till Krüss](https://wordpress.org/support/users/tillkruess/) * (@tillkruess) * [5 years, 5 months ago](https://wordpress.org/support/topic/blank-plugin-settings-page/#post-13568499) * Are you seeing any errors in your browser console? * Thread Starter [Roger](https://wordpress.org/support/users/vdmatten/) * (@vdmatten) * [5 years, 5 months ago](https://wordpress.org/support/topic/blank-plugin-settings-page/#post-13571459) * I don’t see any errors. We use WP rocket as well and so far that worked well but perhaps with new versions they are conflicting? * Plugin Author [Till Krüss](https://wordpress.org/support/users/tillkruess/) * (@tillkruess) * [5 years, 5 months ago](https://wordpress.org/support/topic/blank-plugin-settings-page/#post-13576763) * WP Rocket works well with Redis Object Cache. * Can you post a screenshot of your blank settings page and ideally also your diagnostics? * [frnkoc](https://wordpress.org/support/users/frnkoc/) * (@frnkoc) * [5 years, 5 months ago](https://wordpress.org/support/topic/blank-plugin-settings-page/#post-13617775) * Hi. * I had done some updates today and when i tried to flush redis-cache i found the settings page also empty. My redis-cache was updated on sept to version 2.0.15. There are no console errors when displaying the settings page. * This is a screenshot of the settings page: [https://snipboard.io/3pUrdW.jpg](https://snipboard.io/3pUrdW.jpg) * Plugin Author [Till Krüss](https://wordpress.org/support/users/tillkruess/) * (@tillkruess) * [5 years, 5 months ago](https://wordpress.org/support/topic/blank-plugin-settings-page/#post-13617897) * Can you post your error log? * [frnkoc](https://wordpress.org/support/users/frnkoc/) * (@frnkoc) * [5 years, 5 months ago](https://wordpress.org/support/topic/blank-plugin-settings-page/#post-13617917) * Sent it via email to [till@kruss.io](https://wordpress.org/support/topic/blank-plugin-settings-page/till@kruss.io?output_format=md) * [frnkoc](https://wordpress.org/support/users/frnkoc/) * (@frnkoc) * [5 years, 5 months ago](https://wordpress.org/support/topic/blank-plugin-settings-page/#post-13621402) * Hi. Did you received the log file? * Plugin Author [Till Krüss](https://wordpress.org/support/users/tillkruess/) * (@tillkruess) * [5 years, 5 months ago](https://wordpress.org/support/topic/blank-plugin-settings-page/#post-13621641) * I’ve looked through the log file and there are not errors related to this plugin, so I can only assume it’s a JavScript error. Can you post a screenshot of your browser console on that page? * [frnkoc](https://wordpress.org/support/users/frnkoc/) * (@frnkoc) * [5 years, 5 months ago](https://wordpress.org/support/topic/blank-plugin-settings-page/#post-13622111) * Yes sure. here it is. [https://snipboard.io/Li2v9B.jpg](https://snipboard.io/Li2v9B.jpg) - This reply was modified 5 years, 5 months ago by [frnkoc](https://wordpress.org/support/users/frnkoc/). * [frnkoc](https://wordpress.org/support/users/frnkoc/) * (@frnkoc) * [5 years, 5 months ago](https://wordpress.org/support/topic/blank-plugin-settings-page/#post-13622118) * Sorry wrong screenshot i had to delete it. [https://snipboard.io/Li2v9B.jpg](https://snipboard.io/Li2v9B.jpg) * Plugin Author [Till Krüss](https://wordpress.org/support/users/tillkruess/) * (@tillkruess) * [5 years, 5 months ago](https://wordpress.org/support/topic/blank-plugin-settings-page/#post-13622238) * Weird. * Can you turn on `WP_DEBUG` and `WP_DEBUG_DISPLAY` and reload that page to see if it prints any errors? * [frnkoc](https://wordpress.org/support/users/frnkoc/) * (@frnkoc) * [5 years, 5 months ago](https://wordpress.org/support/topic/blank-plugin-settings-page/#post-13622417) * Just turned on both and no errors showed up. * [frnkoc](https://wordpress.org/support/users/frnkoc/) * (@frnkoc) * [5 years, 5 months ago](https://wordpress.org/support/topic/blank-plugin-settings-page/#post-13626593) * Hi. just an update. I replaced the latest version with an old 1.3.8 after confirming with Pagely that the redis-cache was disabled on the site. * [@xxxxxxx](https://wordpress.org/support/users/xxxxxxx/):~/sites/xxxxxxxxxxxx. com$ wp transient type Transients are saved to the database. * With the version 1.3.8 I enabled the redis cache again on the plugin settings. i deactivated the plugin and activated the latest version again. When i check again redis-cache was disabled again. * Plugin Author [Till Krüss](https://wordpress.org/support/users/tillkruess/) * (@tillkruess) * [5 years, 5 months ago](https://wordpress.org/support/topic/blank-plugin-settings-page/#post-13626607) * Try deactivating all other plugins one by one to see which one conflicts and might be hiding the plugin settings. * I’d recommend hiring a developer to debug this for you. * Plugin Author [Till Krüss](https://wordpress.org/support/users/tillkruess/) * (@tillkruess) * [5 years, 5 months ago](https://wordpress.org/support/topic/blank-plugin-settings-page/#post-13627059) * Pagely offers [Object Cache Pro](https://objectcache.pro) as part of your offering, I’d use that. Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘Blank plugin settings page’ is closed to new replies. * ![](https://ps.w.org/redis-cache/assets/icon-256x256.gif?rev=2568513) * [Redis Object Cache](https://wordpress.org/plugins/redis-cache/) * [Support Threads](https://wordpress.org/support/plugin/redis-cache/) * [Active Topics](https://wordpress.org/support/plugin/redis-cache/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/redis-cache/unresolved/) * [Reviews](https://wordpress.org/support/plugin/redis-cache/reviews/) * 15 replies * 3 participants * Last reply from: [Till Krüss](https://wordpress.org/support/users/tillkruess/) * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/blank-plugin-settings-page/#post-13627059) * Status: resolved