Support » Plugin: Church Content - Sermons, Events and More » Blank pages when activating this plugin

  • Resolved IPB Rio Preto

    (@ipcriopreto)


    Hello everyone. I bought the themes Forgiven and Eden, from Boxy Studio (https://boxystudio.com). When I activate the Church Content Plugin – Sermons plugin, the site pages disappear (they are blank). I’m using WordPress 4.9.8. With the plugin disabled, the site only works in part. How to fix this?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Steven Gliebe

    (@stevengliebe)

    Hello,

    I’ll be glad to help you troubleshoot. Let’s narrow things down…

    1. What version of PHP are you using?

    2. If you deactivate the church theme (activate the default Twenty Seventeen theme), do you see the same issue?

    3. If you deactivate all plugins except Church Content, do you see the same issue?

    4. A white screen usually means there is a PHP error occurring while error display is off. Could you edit wp-config.php to add these lines?

    define(‘WP_DEBUG’, true);
    define(‘WP_DEBUG_LOG’, true);

    If either already exists but is set to false, change it to true. This will cause errors to be logged in a file at wp-content/debug.log. Here is more information: http://codex.wordpress.org/Debugging_in_WordPress#WP_DEBUG

    After doing this, access a few of the pages with the problem then share any errors you see in wp-content/debug.log.

    Hello;

    Many thanks for the feedback. I followed your guidance. Here is the information:

    1. I’m using PHP 5.6.30

    2. I disabled the default theme and activated the theme Twenty Seventeen. At first, this theme accepted the activation and activation of the Church Content plugin.

    3. I had previously disabled (the day before yesterday) all the plugins and tested one by one. The problem only appears when I activate Church Content.

    4. I edited the command to true in wp-config.php.

    When you clicked back after the change, the following error message appeared:

    Fatal error: Allowed memory size of 134217728 bytes in /home3/ipbriopr/public_html/wp-includes/wp-db.php on line 2516

    So how to solve it?

    All right! I learned how to change the allocated memory directly in wp-config.php. I simply added the define command (‘WP_MEMORY_LIMIT’, ‘256M’);
    Everything is working now. Thank you!

    Plugin Author Steven Gliebe

    (@stevengliebe)

    I’m glad to hear that! Thank you for using our plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
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