Support » Fixing WordPress » Blank pages – Can't open site or log in to admin

  • I deleted a plug-in call wp-cache, and now every time I try to connect to the site or log in to my administrative screen I get a blank screen. In my log files on the server, the following error messages occur:
    [16-Aug-2012 02:08:49] PHP Warning: require(/family/wp-content/plugins/wp-cache/wp-cache-phase2.php) [function.require]: failed to open stream: No such file or directory in /family/wp-content/advanced-cache.php on line 63
    [16-Aug-2012 02:08:49] PHP Fatal error: require() [function.require]: Failed opening required ‘/family/wp-content/plugins/wp-cache/wp-cache-phase2.php’ (include_path=’.:/include:/usr/lib/php’) in /family/wp-content/advanced-cache.php on line 63

    I don’t know what the problem is or what to do now. Seems like WordPress is looking for a file that isn’t there, but I’m not sure how to fix this.

    Any help would be appreciated.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Site URL?

    Using a FTP utility like Filezilla or one from your host provider, you could try renaming the wp-cache directory to something like “test”. Then see if you can log into WordPress. If you can then delete the plug-in using the FTP utility and re-install it.

    If by directory you mean the wp-cache file or folder in the plugins folder, I can’t rename anything. It’s no longer there since the plugin was deleted. However, something in the software is still looking for it maybe? And when it can’t find it I get a fatal error. At least it seems like that’s what’s happening. I think I eithr need to put what it’s looking for where the program can find it or tell the program to stop looking for it. No idea how to do that though.

    I think your site is disabled. It will be better you contact your host.

    You may want to check .htaccess to see if the wp-cache has done something there. Make sure you have a back-up before you mess with it.

    You may want to put the plugin files back….do you have a back-up?

    Good luck.

Viewing 6 replies - 1 through 6 (of 6 total)
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