Title: Blank page when testing
Last modified: May 18, 2018

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# Blank page when testing

 *  Resolved [akswer](https://wordpress.org/support/users/akswer/)
 * (@akswer)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/blank-page-when-testing/)
 * New install. Wondering if 4.9.6 broke postie, or if another issue. Just installed
   for first time after updating wordpress. No errors in logs. But if I click on
   Process Email, Debug, or Test Config, the page goes white, and no posts are pulled.
 * There were errors initially that showed up in logs, and the plugin was clearly
   not working. But now there are no issues, no errors. Just white page and nothing
   else happens.
 * Any suggestions? Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
 * (@wayneallen-1)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/blank-page-when-testing/#post-10306554)
 * I just tested Postie with 4.9.6 without any issues.
 * As a first step try deactivating all plugins excepts Postie and see if that makes
   any difference.
 * If it still won’t work please try installing the Support AddOn and sending the
   resulting file to [help@postieplugin.com](https://wordpress.org/support/topic/blank-page-when-testing/help@postieplugin.com?output_format=md)
   [http://postieplugin.com/downloads/support-addon/](http://postieplugin.com/downloads/support-addon/)
 *  Thread Starter [akswer](https://wordpress.org/support/users/akswer/)
 * (@akswer)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/blank-page-when-testing/#post-10306761)
 * Thank you. I diagnosed a conflict with Cusmin plugin.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Blank page when testing’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [akswer](https://wordpress.org/support/users/akswer/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/blank-page-when-testing/#post-10306761)
 * Status: resolved