Blank page when customizing WP theme

  • Resolved abolaith

    (@abolaith)


    9 years, 9 months ago

    Hey everyone

    I am new to word press and i have this problem that when i activate a theme it does not change it in my website. I tried with many themes. I tried uninstalling word press and installing it again.

    When i go to appearance > themes, i try to customize the theme but i end up with a blank page on the right and i can still customize the name and colors from the left. the problem is i cannot see any changes.

    I installed it using MOJO marketplace and my web host is ipage

    Anyone knows the solution?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Kye

    (@gmax21)

    9 years, 9 months ago

    Hey there.

    You could enable the WP_DEBUG constant.

    http://codex.wordpress.org/WP_DEBUG

    To output the WordPress debugging information you can open your wp-config.php file and change:

    define('WP_DEBUG', false);

    To:

    define('WP_DEBUG', true);

    You can also have these errors output to a debug.log file located in your /wp-content/ folder, to do this add the following to your wp-config.php file:

    define('WP_DEBUG_LOG', true);

    Using WP_DEBUG would put the errors on the site, you can hide those and just have them out put the WP_DEBUG_LOG (if set to true) by using this as well:

    define('WP_DEBUG_DISPLAY', false);

    You can also follow the flowchart here:

    http://premium.wpmudev.org/blog/get-awesome-wordpress-support/

    And finally, after that you would need to contact the original author of the theme with what you’ve found, unfortunately WordPress.org can’t be used to support commercial products. We can only help with free ones here, sorry

    http://codex.wordpress.org/Forum_Welcome#Commercial_Products

    In addition to the original author your host may be able to assist 🙂

    Have a great day!

    Thread Starter abolaith

    (@abolaith)

    9 years, 9 months ago

    my bad, i already had a page set as my home page so i did not see the theme i was trying to put. thanx anyway

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Blank page when customizing WP theme’ is closed to new replies.