blank page when clicking articles

  • Resolved lmaret17810

    (@lmaret17810)


    5 years, 9 months ago

    Hello,

    Anyone have any idea what the problem is. Indeed, when I click on an article in the blog, I find myself with a blank page ….. !!

    Thanking you in advance
    Best regards

    Bonjour,

    Quelqu’un a t’il idée du problème. Effectivement, lorsque je clique sur un article dans le blog, je me trouve avec une page blanche…..!!

    Vous remerciant par avance
    Bien cordialement

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Betty

    (@betydbr)

    5 years, 8 months ago

    Hey @lmaret17810,

    This issue might be occurring due to a plugin conflict. So please deactivate all plugins and check if it resolves your issue and after that try activating the plugins one by one to find problematic plugin. Then replace it with an alternate plugin.

    Thread Starter lmaret17810

    (@lmaret17810)

    5 years, 8 months ago

    Hello Betty
    Thank you very much for your feedback. I have deactivated all the extensions at the WordPress administration level, but that does not solve anything… .. Do you have other ideas to suggest to me?
    Thanking you in advance.
    Best regards

    Bonjour Betty
    Merci beaucoup de votre retour. J’ai bien désactivé toutes les extensions au niveau de l’administration WordPress mais cela ne règle rien ….. Auriez vous d’autres pistes à me suggérer ?
    Vous remerciant par avance.
    Bien cordiement

    Betty

    (@betydbr)

    5 years, 8 months ago

    What version of Elementor are you using for your website?

    Thanks!

    Thread Starter lmaret17810

    (@lmaret17810)

    5 years, 8 months ago

    Version 3.0.5

    Vytis

    (@bvytis)

    5 years, 8 months ago

    Hi @lmaret17810,

    We were previously facing this issue with Elementor 3.0.0 plugin and Neve latest version but it no longer occurs since Elementor 3.0.1. Could you please make sure your Neve theme is also up to date?

    If Neve Theme and Elementor are up to date – could you please try activating the default WordPress theme (it can be TwentyTwenty) and check if the issue still persists with the default theme?

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

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