Support » Plugin: WP Mail SMTP by WPForms » Blank Page SMTP

  • Resolved peaksmedia

    (@peaksmedia)


    Posting again because issue has been marked resolved – it is not.

    IT guy is saying: “…. from what I have read, WP Mail may not support STARTTLS protocol”

    Is this correct?

    I am trying to connect to Office365

    Server name: smtp.office365.com
    Port: 587
    Encryption method: STARTTLS
    (I have “Use SSL encryption” selected).

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jared Atchison

    (@jaredatch)

    When you get a chance, try again using TLS encryption instead of SSL.

    Port 587 is used in conjunction with TLS (where as port 465 is used with SSL).

    That likely might be the culprit 🙂

    Thanks Jared,
    I ended up going with a different solution but will keep this in mind for the next time I am having issues.

Viewing 2 replies - 1 through 2 (of 2 total)
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