Support » Fixing WordPress » blank page on customizr preview screen

  • giogoul

    (@giogoul)


    When i try to customize my site or try to see a theme from live preview, shows me the left sidebar with choices (such as site identity, colors, menus etc.) but in the main screen shows me a blank white page. Not loading the live customization. I reinstal the wordpress but the problem is the same. Please help me.

Viewing 4 replies - 1 through 4 (of 4 total)
  • zareale07

    (@zareale07)

    Помогите с сайтом http://atata.kz/

    Sundar

    (@phptechie)

    Hi,

    It may due to Plugin Conflict or Error:

    A plugin conflict or code error can cause Customizer Preview to stop loading or part of it to stop working properly. Please follow these steps below,

    1. If you have a cache plugin or server cache. You need to purge it’s cache contents and disable it.
    2. De-active all your plugins.
    3. Clear your browser history and visit your Appearance -> Customize to see if it works.
    4. Re-activate one plugin at a time & test it.
    5. Clear your browser history and visit your Appearance -> Customize to see if it works.
    6. If you have found a plugin that breaks your Appearance -> Customize.
    – You can double check by activating only this plugin and deactivate all other plugins.
    – Visit Appearance -> Customize and see if it works.

    Thanks.

    Thread Starter giogoul

    (@giogoul)

    Thanks for your help. I try everything above but not working 🙁

    Please switch to default “Twentytwenty” theme and check the customize section, so that you can find if any issues with theme library and functions.

Viewing 4 replies - 1 through 4 (of 4 total)
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