NextGEN Gallery
[closed] Blank Page in NextGen Gallery Settings & Other Settings (26 posts)

  1. alfredo49
    Posted 3 years ago #


    Dont run settings, when i try to enter, a blank page is showed :-(



  2. scriptgurus
    Posted 3 years ago #

    Have same problem
    ** Blank page.
    WP Version 3.5.2 - Clean install - no other plugins installed
    NextGEN Gallery - Version 2.0.0

    Must be an issue with wp 3.5.2
    but no one posting the issue in nextgen forum - strange

    Anyone experiencing the same? Solution?

  3. alfredo49
    Posted 3 years ago #

    The same with wordpress 3,5,2 and wordpress 3,6rc2,,,, solution please

  4. photocrati
    Plugin Author

    Posted 3 years ago #

    Hi guys -

    A lot of different things may trigger a blank options page. First question: is either of you using Windows-based hosting? If so, that's probably the problem. Can you post a quick note here:


    If that's not the case, I'm wondering if either of you would be willing to share login details? That would help us trouble shoot much more quickly. You can send the via our bug report form and they'll go straight to tech support and developers. Be sure to let us know we asked you submit credentials.



  5. alfredo49
    Posted 3 years ago #

    My hosting is linux , login details? Hmmm do you want to say server php config?

  6. pawel.guraj
    Posted 3 years ago #

    Same here. WordPress 3.5.2 hosted on linux platform. All plugins disabled.
    Upload and settings page blank.
    Images wrong shown in posts (just images, no frames, no formatting).

    Pawel Guraj

  7. alfredo49
    Posted 3 years ago #

    Bug Report Send


  8. photocrati
    Plugin Author

    Posted 3 years ago #

    @alfedo49: thanks for the bug report. We've added to the issue we created on this for the developers. We've had a number of instances of this, and it's serious, so it's fairly high priority.


  9. tturner
    Posted 3 years ago #

    Hello, I have this same problem, blank page on the following pages:
    - Add Gallery / Images (admin.php?page=ngg_addgallery)
    - Gallery Settings (admin.php?page=ngg_display_settings)
    - Other Options (admin.php?page=ngg_other_options)

    Additionally, it is preventing the toolbar ("kitchen sink") from loading on the "Visual" tab of the visual editor for pages/posts.

    I've tested disabling the nextgen plugin and when I refresh page, the visual editor loads fine.

    I do web development and am fairly familiar with the WordPress framework, so if you need additional debug info please let me know.

  10. Mee.Mit
    Posted 3 years ago #

    "Gallery Settings" and "Other Options" pages of NextGen Gallery are not showing up. They are blank. I think it happened when I made some modifications in permission section. Now I can't reach that section too. Any suggestions on what could be tried?

  11. Mee.Mit
    Posted 3 years ago #

    Hello again,

    I took the back up of my gallery files and clicked on Reset button down there. Now everything is working fine, I had to re-customize my settings.

  12. Mee.Mit
    Posted 3 years ago #

    New Question: About Respo Slider. It was working fine but stopped as soon as I activated the Child Theme of Respp Theme. I guess I need to write some code or comment in style.css or somewhere else of Child Theme to keep the Respo Slider running. Can any body tell what it could or should be. Thanks in advance to you if you have some suggestions.

  13. lj5
    Posted 3 years ago #

    I am having the same issue, blank Gallery Settings and Other Options pages. The add Gallery / Images page does display for me. I am using Genesis Framework and Prose theme. IT happened when I clicked on the "Reset all options to default settings" button.

  14. edzuslv
    Posted 3 years ago #

    Same here with wordpress 3.6. Update to 2.0.7 this morning and admin + site went blank. Moved plugin directory to upper directory for now and everything works. Waiting for the fix.

  15. photocrati
    Plugin Author

    Posted 3 years ago #

    Hey all, I just wanted to follow up on this one.

    First, please avoid clicking the reset button. We've seen examples where it's deleted image files for some reason.

    Second, I want to point out that people in this forum are talking about three different kinds of issues:

    1) The NextGEN Attach-to-post window on page / post edit screen is blank
    2) Central settings pages like Gallery Settings or Other Options are blank

    For these two, we've tracked down and solved a number of things that we causing these issue for some users and included fixes in our latest informal release if you'd like to try updating:


    If you are still having, there's a good chance it's a plugin conflict. If you have mappress or siloloquy installed try deactivating those momentarily. Otherwise, if you are open to doing so, try deactivating all other plugins just for a moment to see if the issue goes away.

    3) Entire admin + site blank (@edzusiv). This is entirely different and way more serious. @edzusiv, every time we've seen this, it's been a plugin conflict. We've fixed most plugins that cause this, but I think there are still a few out there. Check this link to see if anyone has reported a specific conflict for this:


    Otherwise, you may serious want to consider just rolling back to 1.9.13 until we track down and find the culprit:


  16. czz78
    Posted 3 years ago #

    I got this error when i go to the Gallery Settings or Other Options and get them blank

    [Mon Aug 19 16:06:15 2013] [warn] [client xx.x.xxx.xxx] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 71 bytes) in /xxx/xxxxx/public_html/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/fs/class.fs.php on line 289

    I fix this by setting memory_limit = 128M to the php.ini file of the virtualhost. My was set at 64M.

    Now no blank pages for me.

    Hope it helps

  17. photocrati
    Plugin Author

    Posted 3 years ago #

    @czz78: Thanks very much for posting the solution here. Much appreciated. We'll also keep that in mind if we get other similar reports.

  18. atash@triniposseuk.com
    Posted 2 years ago #

    hello i am having the same problem all the settings, manage galleries etc is blank. I upgraded my php memory etc and still have the issue. I can send you my login details if this will help.


  19. atash@triniposseuk.com
    Posted 2 years ago #

    hi just an update here are my settings:

    Operating System : Linux (32 Bit)
    Server : Apache/2
    Memory usage : 29.96 MByte
    MYSQL Version : 5.0.91-log
    SQL Mode : Not set
    PHP Version : 5.3.13
    PHP Safe Mode : Off
    PHP Allow URL fopen : Off
    PHP Memory Limit : 128
    PHP Max Upload Size : 20M
    PHP Max Post Size : 20M
    PCRE Backtracking Limit : 500000
    PHP Max Script Execute Time : N/As
    PHP Exif support : Yes ( V1.4 )
    PHP IPTC support : Yes
    PHP XML support : Yes

    Graphic Library

    GD Version : bundled (2.0.34 compatible)
    FreeType Support : Yes
    FreeType Linkage : with freetype
    T1Lib Support : No
    GIF Read Support : Yes
    GIF Create Support : Yes
    JPEG Support : Yes
    PNG Support : Yes
    WBMP Support : Yes
    XPM Support : No
    XBM Support : Yes
    JIS-mapped Japanese Font Support : No

    i tried down grading , instaling the beta but keep getting the error and do not know why :-(

  20. photocrati
    Plugin Author

    Posted 2 years ago #

    @atach - Please submit a Bug Report here: http://www.nextgen-gallery.com/report-bug/ with the specifics of your issue ... and yes, submitting log in credentials for your WordPress installation would be very helpful for out Support Team / Developers to have a closer look at this.


    - Cais.

  21. zertyuio
    Posted 2 years ago #

    I have the same issue : blank page in NextGen gallery settings & other settings.
    My wordpress is executed locally, with MAMP, on localhost:8888

    The issue comes from the port 8888, seems to not be correctly handled by NextGen.

    When I try to display the gallery settings page, I got a lot of "404 not found" on css and js ressources. The port is missing into the ressource url.
    The root page is ok (http 200) :

    Then the css file is failing, because the port is missing :

  22. pinzanoaltagl
    Posted 2 years ago #

    The NextGEN Attach-to-post window on page / post edit screen is blank

    Same Issue

  23. comprido
    Posted 2 years ago #

    My case is different, the settings have been deleted after using WP Clean Up plugin. Nextgen Lastest version.

    May I repair or restore default settings directly to the database?

    Thanks in advance.

  24. Ryan
    Posted 2 years ago #

    comprido, exactly the same problem here..

    I tried to re-install the plugin, and it still fails. I will keep searching, let me know if you find anything!

  25. comprido
    Posted 2 years ago #

  26. esmi
    Forum Moderator
    Posted 2 years ago #

    Please post your own topics.

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