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blank page after clicking update

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author redpixelstudios

    @redpixelstudios

    Are you still experiencing this issue? We noticed that you posted a wish list for the plugin and thought that might indicate that you got it working. If not, we would recommend disabling all other plugins and trying again. If the problem persists then it is an issue where we would need to know more about your WordPress install. If not, then there is a plugin conflict that will need to be isolated by activating one after another while testing the sitemap generation each time.

    good day
    the problem persists
    I noticed that the site map is created only in the blogs where not a lot of posts / pages
    if you want I can give access to my site for the quick solution

    Plugin Author redpixelstudios

    @redpixelstudios

    It is possible that the process is not completing or that there is a permissions issue. How many posts/pages are we talking about for sites that have blank sitemaps? Who is your hosting provider? Thanks for the additional information.

    Glossary of insurance terms
    employs 16,600 posts

    hosting provider: http://www.ipipe.ru/
    for fault analysis can provide access to the admin panel of the site or I can send sql database

    Plugin Author redpixelstudios

    @redpixelstudios

    Access to your WordPress administration will not be necessary. The issue is most likely related to the fact that the script is timing out. In testing we have done, about 4,000 posts take 12 seconds. The provider that we use has a script timeout of 30 seconds. If your provider is running under similar constraints, the issue you present is explained. We are in the process of researching a solution to the issue. Thank you for your patience.

Viewing 5 replies - 1 through 5 (of 5 total)
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