Gallery by BestWebSoft
Blank page (4 posts)

  1. ClaraRS
    Posted 2 years ago #

    When installed, inmediately got I blank page and all my site stopped working. I followed their instructions on gallery templates and double checked the settings...

  2. Before you post a 1 star review you may want to post a support topic first.


    That way at least you've tried to solve your problem before reviewing it poorly.

  3. web2010
    Posted 2 years ago #

    Well some of have done just that and not got a reply!

  4. bestwebsoft
    Plugin Author

    Posted 2 years ago #

    Hello ClaraRS,

    Most likely, it is some problems at your site, which are necessary to fix.
    If you have white screen instead of your site - there should be some logs on server or on the site root - error_log file - it is necessary to analyze this file.
    And besides this, you can change this line
    define('WP_DEBUG', false);
    to this one:
    define('WP_DEBUG', true)
    in the configuration file wp-config.php in the site root.

    Please contact our support http://support.bestwebsoft.com/
    so that we could help you.

    Kind regards,
    Support Team
    [sig moderated as per the Forum Rules]

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