Support » Plugin: Interactive Content – H5P » blank page

  • hey

    i had installed the plugin and did some games.
    it works fine, up to the point i upgraded the word-press to 5.4.1

    i downgraded it to 5.3 and it dosent seems working .

    here is the error in console

    Failed to load resource: the server responded with a status of 404 ()
    memory-game.js:1 Failed to load resource: the server responded with a status of 404 ()
    card.js:1 Failed to load resource: the server responded with a status of 404 ()
    counter.js:1 Failed to load resource: the server responded with a status of 404 ()
    popup.js:1 Failed to load resource: the server responded with a status of 404 ()
    timer.js:1 Failed to load resource: the server responded with a status of 404 ()
    http://www.googletagmanager.com/gtm.js?id=GTM-PC9FXHD:1 Failed to load resource: the server responded with a status of 404 ()
    timer.js:1 Failed to load resource: the server responded with a status of 404 ()
    memory-game.js:1 Failed to load resource: the server responded with a status of 404 ()
    card.js:1 Failed to load resource: the server responded with a status of 404 ()
    counter.js:1 Failed to load resource: the server responded with a status of 404 ()
    popup.js:1 Failed to load resource: the server responded with a status of 404 ()
    timer.js:1 Failed to load resource: the server responded with a status of 404 ()
    h5p.js?ver=1.15.0:976 Unable to find constructor for: H5P.MemoryGame 1.3
    H5P.error @ h5p.js?ver=1.15.0:976
    h5p.js?ver=1.15.0:1115 Uncaught TypeError: Cannot read property ‘getCopyrights’ of undefined
    at Object.H5P.getCopyrights (h5p.js?ver=1.15.0:1115)
    at HTMLDivElement.<anonymous> (h5p.js?ver=1.15.0:174)
    at Function.each (jquery.js?ver=1.15.0:2)
    at init.each (jquery.js?ver=1.15.0:2)
    at Object.H5P.init (h5p.js?ver=1.15.0:93)
    at HTMLDocument.<anonymous> (h5p.js?ver=1.15.0:2821)
    at c (jquery.js?ver=1.15.0:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.15.0:2)
    at Function.ready (jquery.js?ver=1.15.0:2)
    at HTMLDocument.H (jquery.js?ver=1.15.0:2)

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author icc0rz

    (@icc0rz)

    It seems that either files are missing from the wp-content/uploads/h5p folder or you may have updated your web server configuration to not serve these files. Start by checking in your file system if the following exists: wp-content/uploads/h5p/libraries/H5P.MemoryGame-1.3/memory-game.js

    If it does then you need to check your .htaccess or web server configuration. Most likely there is a new rule blocking these files from being sent to the client.

    HEY

    thanks

    i checked and there is no memory-game.js file
    the folder exists with other files

    any idea?

    if i reinstall the plugin it can be fix?
    dose the games that i crated will save somewhere?

    thanks again

    Plugin Author icc0rz

    (@icc0rz)

    No, you will have to reinstall the content type. Ideally, you would just get the files from your backup but if that is not possible you could download something like hub-download-column-all-475780.h5p from h5p.org extract the file using zip and then grab the files you are missing. Copying the entire folders should be fine.

    If you uninstall the plugin you’ll lose all your content. Always make sure to have backups.

    ok thanks

    now i can see it

    but the game dosnt work 🙁

    https://www.gamelishcards.com/test-2/

    Plugin Author icc0rz

    (@icc0rz)

    You are still missing some files. If you open the browser’s console (Ctrl+Shift+J in Chrome) you should see the 404’s in red.

    grate!

    now it worked
    i just copied it to the worng folder 🙂

    the only thing is still missing is

    tps://www.gamelishcards.com/wp-content/uploads/h5p/libraries/H5P.FindTheWords-1.4/scripts/h5p-find-the-words.js?ver=1.4.4

    and i can not find it in the files that you sent

    can yuu please send me this folder

    thanks!

    Plugin Author icc0rz

    (@icc0rz)

    thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
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