Support » Plugin: Import Export WordPress Users » Blank page

  • Resolved Aquirio


    I have installed the free plugin on a WordPress version without woo commerce.
    The WP version is : 4.9.8
    BUT when I select users>User import export I have a blank page (only an ad for storefront that I can’t close).
    Is there a solution ?
    Thank you !

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author webtoffee


    Hi @aquirio,

    We have fixed the issue and updated. Please update the plugin to the latest version (1.1.3).

    Great !
    Thank you.

    Plugin Author webtoffee


    Hi @aquirio

    Please leave us a review if happy with the plugin/support



    Hi, I downloaded and installed your plugin just now and I am getting a CSV page with the header only?

    ID user_login user_pass user_nicename user_email user_url user_registered display_name first_name last_name user_status roles

    None of the user data had exported?

    I am running the wp 4.2.10 and your latest plugin.

    I didn’t select any user role, no offset, no limits.

    all of the tick boxes in columns are ticked.

    Please help.

    Thank you.


    • This reply was modified 2 years ago by ozwds.

    This happens on wordpress version 4.9.9 and plugin version 1.2.2

    The plugin gets installed and activated properly, when click on Users > User Import Export results in blank page.

    Plugin Author webtoffee


    Hi @suvajitfreelance,

    We have tested the same in our test environment with WordPress version 4.9.9 and were unable to replicate the issue. Please reach us via support.

Viewing 6 replies - 1 through 6 (of 6 total)
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