Blank / not working on the plugin page

  • Resolved jasgg

    (@jasgg)


    1 year, 10 months ago

    Hi, after I changed some settings on the plug-in page, mainly the user and pwd for SMTP, the page appears blank below the TABS of the settings. That way is not allowing me to test the send mail option to see if its working or not.

    What can I do?
    Regards.
    JG

Viewing 13 replies - 1 through 13 (of 13 total)
  • mbrsolution

    (@mbrsolution)

    1 year, 10 months ago

    Hi,

    after I changed some settings on the plug-in page, mainly the user and pwd for SMTP, the page appears blank below the TABS of the settings.

    Make sure you also configure the rest of the settings before you save the settings.

    Kind regards.

    Thread Starter jasgg

    (@jasgg)

    1 year, 10 months ago

    Hi,
    Sorry but your reply does not answer the question.
    The screen have no options to configure, as it lacks the input options.
    I did save the info, but it is not working, so how can I change them again?

    Regards.
    JG

    mbrsolution

    (@mbrsolution)

    1 year, 10 months ago

    Hi, try the following steps. Deactivate and delete the plugin, then install a fresh new copy. Once again try and configure the plugins settings. Let me know how you go.

    Thank you.

    joosty

    (@joosty)

    1 year, 9 months ago

    I have the same, blank below tabs. Deactivated, uninstalled and reinstalled. Still blank setting page.

    Thread Starter jasgg

    (@jasgg)

    1 year, 9 months ago

    Hi, I moved to another plug-in. Ditched this one BS.

    mbrsolution

    (@mbrsolution)

    1 year, 9 months ago

    @jasgg, thank you for letting us know. I am glad you found a plugin that works for you. I will mark this thread as resolved.

    Kind regards.

    joosty

    (@joosty)

    1 year, 9 months ago

    How can you mark it as resolved when I just posted I have the same issue?

    Thread Starter jasgg

    (@jasgg)

    1 year, 9 months ago

    removing my comment as the ‘support’ answered it.

    • This reply was modified 1 year, 9 months ago by jasgg.
    joosty

    (@joosty)

    1 year, 9 months ago

    I know, plugin support marked it as solved when I clearly just stated here I have the same issue. Probably won’t be fixed soo I’m afraid

    mbrsolution

    (@mbrsolution)

    1 year, 9 months ago

    @joosty, please start a new support thread. The reason why I closed this support thread is because the person that opened this support ticket is no longer using our plugin.

    Kind regards.

    joosty

    (@joosty)

    1 year, 9 months ago

    I dont have time for this. There is an issue with your plugin, there was this threat opened trying to get support. And you closed it, well done.

    mbrsolution

    (@mbrsolution)

    1 year, 9 months ago

    Hi, my apologies for closing this thread. I am just following WordPress forum guidelines as per the following documentation.
    https://wordpress.org/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too

    Kind regards.

    joosty

    (@joosty)

    1 year, 9 months ago

    Ah I see, no problem. You are absolutely right. Appologies accepted. I am moving on to a working plugin though and leave the fixing to someone else. Good luck with the plugin, I might have a look again in the future after some udates.

Viewing 13 replies - 1 through 13 (of 13 total)
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