Support » Theme: OceanWP » Blank frontpage in customizer

  • Resolved Ali

    (@golali)


    Hi
    On my many websites built by oceanwp, when I open customizer, my frontpage is shown blank except for header and footer.
    This only happens on frontpage and only for content (not header and footer).
    What can I do to fix this?
    Thank you

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi,

    Please share the snapshot and the page URL to check the issue.

    Thread Starter Ali

    (@golali)

    hi

    here’s the snapshot: http://zite.ir/wp-content/uploads/2020/10/1.jpg
    and the URL: https://tazebekhane.com/

    thank you very much

    Hi,

    Please try to update the theme and plugin to the latest version, clear the cache, and check.

    Are you using a child theme or parent theme?

    Would you be so kind and go to Elementor > System Info and copy/paste the report back to us so that we can take a look?

    Thread Starter Ali

    (@golali)

    Sure!
    I’m using a child theme, here’s the content of functions.php of my child theme:
    <?php
    /**
    * Child theme functions
    *
    * When using a child theme (see http://codex.wordpress.org/Theme_Development
    * and http://codex.wordpress.org/Child_Themes), you can override certain
    * functions (those wrapped in a function_exists() call) by defining them first
    * in your child theme’s functions.php file. The child theme’s functions.php
    * file is included before the parent theme’s file, so the child theme
    * functions would be used.
    *
    * Text Domain: oceanwp
    * @link http://codex.wordpress.org/Plugin_API
    *
    */

    /**
    * Load the parent style.css file
    *
    * @link http://codex.wordpress.org/Child_Themes
    */
    function oceanwp_child_enqueue_parent_style() {
    // Dynamically get version number of the parent stylesheet (lets browsers re-cache your stylesheet when you update your theme)
    $theme = wp_get_theme( ‘OceanWP’ );
    $version = $theme->get( ‘Version’ );
    // Load the stylesheet
    wp_enqueue_style( ‘child-style’, get_stylesheet_directory_uri() . ‘/style.css’, array( ‘oceanwp-style’ ), $version );

    }
    add_action( ‘wp_enqueue_scripts’, ‘oceanwp_child_enqueue_parent_style’ );

    //logo on login page
    function my_login_logo_one() {
    ?>
    <style type=”text/css”>
    body.login div#login h1 a {
    background-image: url(https://zite.ir/wp-content/uploads/2019/12/icon.png);
    }
    </style>
    <?php
    } add_action( ‘login_enqueue_scripts’, ‘my_login_logo_one’ );

    add_filter( ‘login_headerurl’, ‘my_custom_login_url’ );
    function my_custom_login_url($url) {
    return ‘https://zite.ir&#8217;;
    }
    function isacustom_wp_login_title() {
    return ‘Powered by Zite.ir’;
    }
    add_filter(‘login_headertitle’, ‘isacustom_wp_login_title’);

    //START CODING

    // Add custom font to font settings
    function ocean_add_custom_fonts() {
    return array( ‘Vazir’,’B Homa’ ); // You can add more than 1 font to the array!
    }

    add_filter(‘ocean_woo_outofstock_text’, ‘out_of_stock_text’);
    function out_of_stock_text($label) {

    $label = esc_html__( ‘تمام شد’, ‘oceanwp’ );

    return $label;
    }

    Thread Starter Ali

    (@golali)

    and here’s the system info:

    == Server Environment ==
    Operating System: Linux
    Software: LiteSpeed
    MySQL version: MySQL Community Server (GPL) v5.7.27
    PHP Version: 7.3.21
    PHP Max Input Vars: 1000
    PHP Max Post Size: 128M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 5.5.1
    Site URL: https://tazebekhane.com
    Home URL: https://tazebekhane.com
    WP Multisite: No
    Max Upload Size: 128 مگابایت
    Memory limit: 512M
    Permalink Structure: /%postname%/
    Language: fa-IR
    Timezone: 3.5
    Admin Email: info@zite.ir
    Debug Mode: Inactive

    == Theme ==
    Name: zite.ir
    Version: 1.1
    Author: Ali Golchin
    Child Theme: Yes
    Parent Theme Name: OceanWP
    Parent Theme Version: 1.8.9
    Parent Theme Author: Nick

    == User ==
    Role: administrator
    WP Profile lang: fa_IR
    User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.110 Safari/537.36

    == Active Plugins ==
    Checkout Manager for WooCommerce
    Version: 5.2.8
    Author: QuadLayers

    Crisp
    Version: 0.27
    Author: Crisp

    DIGITS: WordPress Mobile Number Signup and Login
    Version: 7.3.3.2
    Author: UnitedOver, ippanel

    Elementor
    Version: 3.0.8.1
    Author: Elementor.com

    FARAZSMS WooCOMMERCE
    Version: 1.0.0
    Author: FARAZSMS

    Google XML Sitemaps
    Version: 4.1.1
    Author: Auctollo

    Head, Footer and Post Injections
    Version: 3.2.1
    Author: Stefano Lissa

    HurryTimer
    Version: 2.3.1
    Author: Nabil Lemsieh

    Imagify
    Version: 1.9.11
    Author: WP Media

    Loco Translate
    Version: 2.4.3
    Author: Tim Whitlock

    MW Font Changer
    Version: 5.1
    Author: Ghaem

    Ocean Extra
    Version: 1.6.5
    Author: OceanWP

    Quantities and Units for WooCommerce
    Version: 1.0.13
    Author: Nicholas Verwymeren

    Quantity Field on Shop Page for WooCommerce
    Version: 1.3.0
    Author: Wooassist

    WC Cancel Order
    Version: 3.0
    Author: Vikram S

    WhatsApp Chat by NinjaTeam
    Version: 2.2
    Author: NinjaTeam

    WooCommerce
    Version: 4.5.2
    Author: Automattic

    Woocommerce Delivery Time
    Version: 3.0.0
    Author: Mohammadreza Bahreynipour

    WooLentor – WooCommerce Elementor Addons + Builder
    Version: 1.7.0
    Author: HasThemes

    wp-jalali
    Version: 5.0.1
    Author: Zakrot Web Solutions (in collaboration with WP-Persian team)

    WP Fastest Cache
    Version: 0.9.1.0
    Author: Emre Vona

    WP Statistics
    Version: 12.6.13
    Author: VeronaLabs

    افزونه پرداخت امن زرین‌پال برای ووکامرس
    Version: 4.6.1
    Author: Masoud Amini

    == Elements Usage ==

    page : 2
    button : 26
    heading : 34
    icon-list : 2
    image-carousel : 3
    shortcode : 3
    spacer : 26
    text-editor : 7
    woolentor-universal-product : 1
    section : 7
    button : 5
    heading : 8
    image : 3
    shortcode : 2
    spacer : 3
    text-editor : 6
    wp-post :
    icon : 1
    wp-widget-ocean_custom_menu : 1
    wp-page : 108
    button : 92
    heading : 197
    icon-list : 1
    image : 52
    image-carousel : 2
    shortcode : 99
    spacer : 92
    text-editor : 51
    woolentor-universal-product : 2

    == Log ==

    PHP: showing 3 of 3PHP: 2020-06-14 21:33:00 [notice X 2][/home/tazebekh/public_html\wp-content\plugins\elementor\includes\managers\image.php::88] Trying to access array offset on value of type bool [array (
    ‘trace’ => ‘
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ‘,
    )]
    PHP: 2020-10-27 21:31:44 [notice X 1][/home/tazebekh/public_html/wp-content/plugins/elementor/core/kits/documents/tabs/settings-layout.php::187] Undefined index: post_status [array (
    ‘trace’ => ‘
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ‘,
    )]
    PHP: 2020-10-28 14:50:04 [notice X 1][/home/tazebekh/public_html/wp-content/plugins/elementor/modules/usage/module.php::79] Undefined index: publish [array (
    ‘trace’ => ‘
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ‘,
    )]

    JS: showing 2 of 2JS: 2020-06-15 20:35:56 [error X 1][https://tazebekhane.com/wp-admin/load-scripts.php?c=1&loadchunk_0=underscore,shortcode,utils,jquery-core,jquery-migrate,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jqu&loadchunk_1=ery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.4.2:10:30645] Cannot read property \'pageYOffset\' of undefined
    JS: 2020-07-21 19:14:08 [error X 1][https://tazebekhane.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.9.13:31:153580] Cannot read property \'html\' of undefined

    Log: showing 15 of 152020-06-19 09:30:19 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.9.11’,
    ‘to’ => ‘2.9.12’,
    )]
    2020-06-28 20:23:09 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘المنتور’,
    ‘from’ => ‘2.9.12’,
    ‘to’ => ‘2.9.13’,
    )]
    2020-09-15 20:39:25 [info] Elementor data updater process has been queued. [array (
    ‘plugin’ => ‘المنتور’,
    ‘from’ => ‘2.9.13’,
    ‘to’ => ‘3.0.8.1’,
    )]
    2020-09-15 20:39:27 [info] elementor::elementor_updater Started
    2020-09-15 20:39:27 [info] المنتور/Upgrades – _v_3_0_0_move_general_settings_to_kit Start
    2020-09-15 20:39:27 [info] المنتور/Upgrades – _v_3_0_0_move_general_settings_to_kit Finished
    2020-09-15 20:39:27 [info] المنتور/Upgrades – _v_3_0_0_move_default_colors_to_kit Start
    2020-09-15 20:39:27 [info] المنتور/Upgrades – _v_3_0_0_move_default_colors_to_kit Finished
    2020-09-15 20:39:27 [info] المنتور/Upgrades – _v_3_0_0_move_saved_colors_to_kit Start
    2020-09-15 20:39:27 [info] المنتور/Upgrades – _v_3_0_0_move_saved_colors_to_kit Finished
    2020-09-15 20:39:27 [info] المنتور/Upgrades – _v_3_0_0_move_default_typography_to_kit Start
    2020-09-15 20:39:27 [info] المنتور/Upgrades – _v_3_0_0_move_default_typography_to_kit Finished
    2020-09-15 20:39:27 [info] المنتور/Upgrades – _v_3_0_5_re_move_space_between_widgets_to_kit Start
    2020-09-15 20:39:27 [info] المنتور/Upgrades – _v_3_0_5_re_move_space_between_widgets_to_kit Finished
    2020-09-15 20:39:27 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘المنتور’,
    ‘from’ => ‘2.9.13’,
    ‘to’ => ‘3.0.8.1’,
    )]

    Abhishek

    (@abhikr781)

    Hi,

    Try to switch to the parent theme and check it works or not. Have you added to content to the front page?

    Thread Starter Ali

    (@golali)

    Thanks for your messages @abhikr781
    I did what I had to do in the first place, turns out it was a plugin conflict with wp-jalali.
    I appreciate your time and effort to help me with the issue.
    Have a great time.

    Glad to hear that the issue has been fixed!😊

Viewing 8 replies - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.