Support » Installing WordPress » Blank dashboard on a new WordPress Version 3.2.1 install

  • Resolved bvanden


    I have a brand new WordPress Version 3.2.1 install that is hosted on a friend’s server. It lives at

    While I have been able to post, once I am logged in, clicking on the dashboard link at the top of the page takes me to a completely blank By clicking on the Add New, Comments, or Appearance links on the top, I have access to most of the admin interface via the left sidebar. The Dashboard link there “functions” exactly as the one on the top of the page.

    (I am not sure if the issues in this paragraph are distinct or symptoms of the same underlying problem.) Likewise, from the left Appearance sidebar, the takes me to a completely blank page. Furthermore, my blog itself lacks the category sidebar. (I did try putting up a dummy post with a different category to see if it only appeared when there were multiple categories in use; this made no difference.)

    It was like this from the first that I logged in. At present I have made almost no changes to the default install; I am employing the default installation theme Twenty Eleven 1.2 without header images.

    Last night, checking the forums for ‘Blank Dashsboard’ yielded 2000+ posts. (Today, I get no results for the same search, so something seems wrong.) The majority of the 50 or so posts I read seemed to turn on either upgrades or plugins. This is a fresh install, not an upgrade, and I have activated no plugins.

    I did, nonetheless try the ftp method at The FAQ for deactivating all plugins; it made no difference.

    Last night, checking the forums for ‘Blank Dashsboard 3.2.1’
    yielded around 20 results; I read them all and found nothing other than the plugin advice or problems with upgrades.

    I have ftp access and shell access via ssh. My friend installed WordPress for me. While I thus cannot directly attest to the install, he is a competent admin, hosting his own Status Net instance.

    I am at a loss for how to proceed.

    I am completely new to WordPress and to this forum. If this post would be better located in the How To subforum apologies; obviously, feel free to migrate it.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Sounds like a faulty install (assuming no plugins are active). Try re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress.

    Thanks for the reply and suggestion.

    I just did as you suggest. It made no difference.

    I realized it might also be wondered if the server meets the prerequisites for WordPress. So:

    vanden@hyacinth:~$ php --version
    PHP 5.3.2-1ubuntu4.9 with Suhosin-Patch (cli) (built: May  3 2011 00:43:34)
    Copyright (c) 1997-2009 The PHP Group
    Zend Engine v2.3.0, Copyright (c) 1998-2010 Zend Technologies
        with Suhosin v0.9.29, Copyright (c) 2007, by SektionEins GmbH
    vanden@hyacinth:~$ mysql --version
    mysql  Ver 14.14 Distrib 5.1.41, for debian-linux-gnu (i486) using readline 6.1

    Looks fine to me for PHP & MySQL

    I enabled WP_DEBUG in wp-config.php. Now, when I click on the dashboard link (either at the top of my blog when logged in, or in the sidebar once in the admin interface), I get:

    Fatal error: Call to undefined function wp_dashboard_setup() in /srv/www/ on line 15

    Clicking on the menus link in the admin sidebar yields:

    Fatal error: Call to undefined function wp_nav_menu_setup() in /srv/www/ on line 446

    I don’t know php, but I’ll dig further. I am, however, hopeful that this extra data will enable someone to point me to what to do 🙂

    More data: attempting to install a theme yields the following (when debug mode enabled):

    Fatal error: Class ‘Theme_Upgrader’ not found in /srv/www/ on line 216

    Try and replace wp-admin folder as may be corrupted.

    My friend whose server I am hosted on found the solution to my dashboard problem. This Forum post suggested to change ./wp-admin/index.php
    require_once(ABSPATH . 'wp-admin/includes/dashboard.php');

    This solves the dashboard problem.

    Following that model (and stifling my objections to programming by accident, by changing
    line 16 from
    require_once( ABSPATH . 'wp-admin/includes/nav-menu.php' );
    require_once('includes/nav-menu.php' );
    I solved the nav-menus problem.

    Trying to pursue the same strategy for the Theme installation problem has not proved successful.

    I am going to open a new thread for the Theme problem. I shall leave this one open for a bit to see if anyone comes by to say “Don’t do that.” If it is quite for a few days, I shall mark it resolved.

    I am experiencing this same issue. My wp-admin directory loads a 500 error.

    HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

    Please post a new topic.

    resolved anyway – was a plugin conflict – thanks.

Viewing 11 replies - 1 through 11 (of 11 total)
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