WordPress.org

Support

Support » How-To and Troubleshooting » Blank admin screen and related problem

Blank admin screen and related problem

Viewing 7 replies - 1 through 7 (of 7 total)
  • using ftp rename your theme to some other name and then try log in see if still have same problem

    Thanks. Okay, I tried that and now my blog home page is blank and I still get a blank admin screen too.

    do still have default twenty ten theme in your wp-content/themes

    Yes, I do

    then the default theme should have opened

    Have you tried:

    1. deleting/renaming your .htaccess. it’s possible that a .htaccess rule could be the source of the problem.

    2. deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    3. switching to the default theme to rule out any theme-specific problems? If you don’t have access to your admin panel, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the Default theme (Twenty Ten theme) to activate and hopefully rule-out a theme-specific issue

    4. resetting the plugins folder by FTP or phpMyAdmin? Sometimes, an apparently inactive plugin can still cause problems.

    5. re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress?

    Okay, thanks for the steps. I never created an .htaccess file and just for good measure, I looked for it, could not find it and spoke with someone from godaddy who’s hosting my site and they said I do not have one.
    I finally just decided to start from scratch. I deleted everything from the server including the mysql database and decided to start from scratch. This has still not worked, but I think I might know why. Based on other advice on one of these forums it said that wordpress blogs being hosted by godaddy should be done on a linux server, so I switched last night. I then re-created a new mysql database and it appears that the IP address it’s pulling is different than the new one I received when I switched to linux hosting. I contacted godaddy about this and I’m waiting to hear back.
    Any other advice?

    Nothing much can be done if it’s a host issue. Try to resolve it with your host and if all else fail, you might want to consider trying different hosts.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Blank admin screen and related problem’ is closed to new replies.