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  • shellann21

    (@shellann21)


    10 years, 4 months ago

    Help me WordPress Guru’s – you’re my only hope.

    This morning I was updating a blog post – I found a typo. I republished it and then went back to the main dashboard.

    White screen of death and I can’t access any pages on the back end. My site is still up and running.

    Does anyone have any ideas of how to begin troubleshooting this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • esmi

    (@esmi)

    10 years, 4 months ago

    Try checking your site’s error logs for messages. Your hosts should be able to help you accessing your site’s error logs.

    Thread Starter shellann21

    (@shellann21)

    10 years, 4 months ago

    I accessed my error logs but can’t make heads or tales of it…

    [Tue Dec 10 08:26:55 2013] [error] [client 78.138.118.130] ModSecurity: Access denied with code 406 (phase 1). Pattern match "^POST$" at REQUEST_METHOD. [file "/etc/httpd/modsecurity.d/eig_rules.conf"] [line "15"] [id "900183"] [msg "UA Spam POST http 1.1 w/ close "] [hostname "grupocelsur.com"] [uri "/components/com_mailto/sys09723185.php"] [unique_id "Uqcyv0KT9LkAABxNBFsAAATK"]
[Tue Dec 10 08:26:55 2013] [notice] cannot use a full URL in a 401 ErrorDocument directive --- ignoring!
[Tue Dec 10 08:26:55 2013] [notice] cannot use a full URL in a 401 ErrorDocument directive --- ignoring!
[Tue Dec 10 08:26:55 2013] [notice] cannot use a full URL in a 401 ErrorDocument directive --- ignoring!
[Tue Dec 10 08:26:56 2013] [error] [client 78.138.118.130] ModSecurity: Access denied with code 406 (phase 1). Pattern match "^POST$" at REQUEST_METHOD. [file "/etc/httpd/modsecurity.d/eig_rules.conf"] [line "15"] [id "900183"] [msg "UA Spam POST http 1.1 w/ close "] [hostname "designlifeblog.net"] [uri "/components/com_user/views/sys09725819.php"] [unique_id "UqcywEKT9LkAABxNBGQAAATB"]
[Tue Dec 10 08:26:57 2013] [notice] cannot use a full URL in a 401 ErrorDocument directive --- ignoring!
[Tue Dec 10 08:26:58 2013] [notice] cannot use a full URL in a 401 ErrorDocument directive --- ignoring!
[Tue Dec 10 08:26:58 2013] [notice] cannot use a full URL in a 401 ErrorDocument directive --- ignoring!
[Tue Dec 10 08:26:58 2013] [notice] cannot use a full URL in a 401 ErrorDocument directive --- ignoring!
[Tue Dec 10 08:26:58 2013] [notice] cannot use a full URL in a 401 ErrorDocument directive --- ignoring!
[Tue Dec 10 08:26:58 2013] [notice] cannot use a full URL in a 401 ErrorDocument directive --- ignoring!
[Tue Dec 10 08:26:58 2013] [notice] cannot use a full URL in a 401 ErrorDocument directive --- ignoring!
[Tue Dec 10 08:26:58 2013] [notice] cannot use a full URL in a 401 ErrorDocument directive --- ignoring!
[Tue Dec 10 08:27:00 2013] [notice] cannot use a full URL in a 401 ErrorDocument directive --- ignoring!
[Tue Dec 10 08:27:04 2013] [notice] cannot use a full URL in a 401 ErrorDocument directive --- ignoring!
[Tue Dec 10 08:27:07 2013] [error] [client 146.145.85.132] Invalid method in request \x16\x03\x01
[Tue Dec 10 08:27:07 2013] [error] [client 146.145.85.132] File does not exist: /usr/local/apache/htdocs/501.shtml
[Tue Dec 10 08:27:08 2013] [error] [client 66.249.74.203] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Tue Dec 10 08:27:08 2013] [error] [client 66.249.74.203] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Tue Dec 10 08:27:09 2013] [error] [client 144.76.137.226] ModSecurity: Access denied with code 406 (phase 1). Pattern match "Mozilla\\\\/5\\\\.0 \\\\(compatible; MJ12bot\\\\/v\\\\d+.\\\\d+\\\\.\\\\d+; http:\\\\/\\\\/www\\\\.majestic12\\\\.co\\\\.uk\\\\/bot\\\\.php\\\\?\\\\+\\\\)" at REQUEST_HEADERS:User-Agent. [file "/etc/httpd/modsecurity.d/eig_rules.conf"] [line "54"] [id "900167"] [msg "MJ12Bot Crawler"] [hostname "kmgafrica.com"] [uri "/robots.txt"] [unique_id "UqcyzUKT9LkAACNvLfAAAAIa"]
[Tue Dec 10 08:27:10 2013] [error] [client 112.111.160.54] ModSecurity: Access denied with code 406 (phase 2). Pattern match "/(wp-(login|comments-post)\\\\.php|administrator/|components/k2/|index\\\\.php\\\\?option\\\\=com_(?:k2|user)|index\\\\.php\\\\?action\\\\=|index\\\\.php\\\\?title\\\\=Special:UserLogin|user/|posting\\\\.php|ucp\\\\.php|signup|login)" at REQUEST_URI. [file "/etc/httpd/modsecurity.d/eig_rules.conf"] [line "345"] [id "900102"] [msg "IE6 UA Block to prevent brute force and comment spam"] [hostname "www.secretplaceonline.com"] [uri "/wp-comments-post.php"] [unique_id "UqcyzkKT9LkAACSsPNcAAAMZ"]
[Tue Dec 10 08:27:11 2013] [error] [client 66.249.76.202] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Tue Dec 10 08:27:11 2013] [error] [client 66.249.76.202] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Tue Dec 10 08:27:21 2013] [error] [client 66.249.74.180] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Tue Dec 10 08:27:21 2013] [error] [client 66.249.74.180] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.

    [Moderator Note: Please post log files between backticks or use the code button.]

    esmi

    (@esmi)

    10 years, 4 months ago

    You need to speak to your hosts about these errors.

Viewing 3 replies - 1 through 3 (of 3 total)
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