• Resolved dsiv

    (@dsiv)


    Our site has been receiving more than normal spam account requests. The support crew informed me about the blacklist option. I’ve added the below domains and so far so good for blocking them, EXCEPT for delhinightqueen.com. I had a related ticket about this, but I was asked to open a new ticket to get this problem resolved.

    My current blacklist entries are:

    *.delhinightqueen.com
    delhinightqueen.com
    2-construction.store
    noreply0.com
    solstris.com
    discardmail.com
    europeandocfestival.org.uk

    The problem is that the wildcarded domain “*.delhinightqueen.com” continues to allow the domain to pass through. Examples of email addresses are: [email deleted], [email deleted], [email deleted] and quite a few more. The subdomain * is not trapping the various subdomains. I have yet to see the same subdomain more than once, otherwise, I would list the repeating subdomains.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support muddasirhayat

    (@muddasirhayat)

    Hi @dsiv,

    Thank you for open a new thread.

    Your case is on our development. We are currently replicating this issue on our site. We will update you as soon as possible.

    Thank you

    Plugin Support muddasirhayat

    (@muddasirhayat)

    Hi @dsiv,

    Thank you for giving us the opportunity to make things right.

    Regarding the issue with the subdomain: our team has made some changes to the plugin, and we’ve confirmed that subdomains are now being correctly blocked in the updated version.

    Please note that this updated version includes the latest fixes and enhancements, and the subdomain blocking functionality was not available in the previously live version.

    You can download the updated version here: Download Plugin

    In this version, we’ve resolved the subdomain issue you encountered. To block a subdomain, simply use the wildcard format. For example, if test.com is your main domain, use *.test.com to block all its subdomains.

    Please let us know if you experience any further issues or need additional assistance.

    Thank you

    Thread Starter dsiv

    (@dsiv)

    The link took me to a google drive folder, that I couldn’t download. I have v3.0 now. Is that the current version.

    I appreciate the fast response on this and I haven’t seen any recent requests from those domains. Time will tell if this continues to be true.

    Thread Starter dsiv

    (@dsiv)

    I have domains in my blacklist that continue to come through. I will continue to monitor.

    Thread Starter dsiv

    (@dsiv)

    I’m sorry to say that this continues to be a problem. I am using 3.0.1 and my current blacklist contains:

    *.aksestwd.com
    1secmail.net
    2-construction.store
    *.delhinightqueen.com
    delhinightqueen.com
    discardmail.com
    emotionalfml.com
    europeandocfestival.org.uk
    *.hivoltz.org
    mailkv.com
    mailmenot.io
    nolettersbox.com
    noreply0.com
    notboxletters.com
    shelvermail.com
    solstris.com
    streetwormail.com
    znemail.com

    However, I continue to receive requests, as shown here:

    esperanzalipinsk ([email deleted]) has requested a username at Nebraska Senior Softball

    jaimelozano13 ([email deleted]) has requested a username at Nebraska Senior Softball

    I added a new domain to the blacklist today. I often get variations of bad domains, which is what I added today.

    I have deleted all spam requests per your recommendation, just to clear the board.

    Moderator Support Moderator

    (@moderator)

    @dsiv Please do not post email addresses again, even spammy fake ones.

    Moderator Support Moderator

    (@moderator)

    I’m on NUA v3.0 premium user.

    Then the developer must not support you here. That is not permitted.

    For pro or customer support, please contact the developer on their site. This includes pre-sales information.

    As the developer is aware, customers may not be supported on this site.

    https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products

    Plugin Support bukhari10

    (@bukhari10)

    Hello @dsiv

    Please click here to create a ticket on our official website, allowing us to connect you directly with our Technical Team and resolve your issue promptly.

    Thanks & Regards
    WP Experts Support Team

Viewing 8 replies - 1 through 8 (of 8 total)

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